Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.
At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Wells Fargo Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure footprint; provides information security; and enables continuous banking access through in-store, online, ATM, and other channels to Wells Fargo's more than 70 million global customers.
The Enterprise API Management program is responsible for delivery of four technology products: Service Marketplace, API Gateway, API Lifecycle Manager, and API Developer Frameworks and Libraries. Each product requires one or more product analysts to create, document, evangelize, and groom user stories, as well as communicate product direction with Scrum team members. The product analyst must strive to accurately understand customer needs, then be able to translate and prioritize those for the engineering team.
This role presents an excellent opportunity to guide the future of the Wells Fargo API strategy - the future of internal integration with the firm - which will accelerate customer value realization and engineering efficiency.
Further, the Lead Product Analyst will contribute to the API Management product management deliverables as follows:
Defining the product model and strategy for enterprise API management, which must incorporate: EA standards, discovery requirements, instrumentation and metrics availability, persona-based product requirements to support API producers and consumers, costing models for monetizing APIs and cost recovery, as well as lifecycle governance and prioritization for APIs from ideation through deployment.
Domain Model implementation and governance strategy and roadmap – partner with Enterprise Architecture to integrate the Enterprise Domain model into the API Lifecycle Management platform, creation of roadmap to rationalize enterprise an APIs against enterprise domain model, define API standards for incorporation into API Lifecycle Management platform for automated controls, define any required governance processes to evaluate control efficacy
Evangelizing the API management strategy – drive adoption and adherence to API standards, lead community outreach and education on federated API development, create a network of senior CIO partners to drive consistent adoption within development communities
Define and operationalize engagement models – design engagement models and workflow across Agile Transformation, Enterprise Architecture's Domain Driven Design services, and Enterprise API Management
Define the strategic API vendor and custom-built product composition – leverage industry-wide best practices to incorporate new or updated toolsets into the API management functional space.
Define and operationalize an API enablement and training program – facilitate the training, provisioning, onboarding, and ongoing maintenance facilities for API producers and consumers.
Define and manage customer support processes – customer support for API partners using the Marketplace, Lifecycle Manager, and runtime API gateway
Provide Metrics and Reporting for compliance and management teams – develop and implement the inventory of services, performance metrics, and economic accountability for API constituents.
This product analyst will further participate in the model for APIs for the enterprise and partner with CTO organizations, such as Enterprise Architecture, Cloud Engineering, and Deployment Engineering to enable a standards-based, modern API strategy consistent with technology strategy, but also evolving with industry best practices and risk management.
Responsibilities also include:
Regular interaction with senior management or executive levels across business and technical disciplines.
Execute on strategic technical objectives for Safety & Soundness initiatives across API technology platforms to mitigate risk.
Architecture engagement and modeling as necessary to drive innovation.
6+ years of experience in one or a combination of the following: project management, implementation, or strategic planning
3+ years of operations analysis experience
5+ years of leadership experience
Experience with one or a combination of the following: Java, Python, API Calls, Reverse Proxy, or Process Automation
Experience in product management, business analysis, marketing, operations and/or strategic/consulting in a consumer oriented, technology dependent environment, in financial services or related industries
Experience reviewing testing strategies and methodologies; evaluating the adequacy and effectiveness of policies, procedures, processes, initiatives, products and internal controls; and identifying issues resulting from internal and/or external compliance examinations
CO-Greenwood Village: 5700 Dtc Pkwy - Greenwood Village, CO AZ-Chandler: 2700 S Price Rd - Chandler, AZ CA-SF-Financial District: 333 Market St - San Francisco, CA
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Internal Number: 5546188-3
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through 7,400 locations, more than 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 32 countries and territories to support customers who conduct business in the global economy. With approximately 260,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 29 on Fortune’s 2019 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.
www.wellsfargo.com | Twitter: @WellsFargo