Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.
Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.
Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.
What we're building
We now need a Senior IT QA Analyst to support the transformation and the future growth of the business within the IT and Business Change function, so it can simplify our IT architecture by removing our legacy systems and investing in modernised, lower-cost technology systems, and deliver a digital platform that provides a single view of our customers
The Senior IT Quality Assurance Analyst is responsible for supporting the planning, design and execution of system testing on bespoke web-based software applications. Working closely with other members of the IT team, the analyst will define, execute and validate test cases based on system requirements. The analyst will be involved at every stage of a change and throughout the project lifecycle – from defining test cases at requirements capture, through to conducting functional and regression testing according to plans. The role will have influence on the development of the testing architecture and processes at a strategic level.
What you'll do
Develop and guide the test strategy for project rollouts, assessing the impact and scope of change across the systems and viewing problems from multiple angles to ensure relevant issues are considered when making decisions
Design, review, manage and execute tests plans that ensure effective test coverage of the work in scope.
Undertake end-to-end testing having identified and documented (where necessary) the dependencies and flow of information between system components and processes.
Liaise with other members of the IT team, developers and other departments on corrective actions or viable workarounds to incidents.
Own the process of defect tracking and reporting and ensure proper re-testing of all defects
Identify opportunities for the continuous improvement and optimisation of testing processes and communicate pragmatic ways of implementing identified improvements.
Implement and establish standards and best practices around the testing process, keeping up to date with developments in the industry through participation in training and staying current on technology and testing tools.
Ownership of testing related documentation ensuring that documentation is consistent and meets a high standard.
Creation of release plans and post launch monitoring to ensure projects are launched smoothly.
Write clear and logical acceptance criteria for project requirements and to use these to form the base of test plans.
Who you are
Experience in automation of testing processes and establishment and ownership of best practices relating to the testing process.
Stakeholder management – able to clearly explain the risks and benefits of following a specific test strategy to different audiences.
Able to estimate the effort required in undertaking testing activity for specific projects.
Extensive troubleshooting experience – able to independently identify and resolve complex problems utilizing functional and technical skills.
Experience in writing / reviewing / developing test plans, test cases, releases plans and test scripts.
Knowledge of APIs, API testing tools/frameworks.
Able to identify and manage QA related risks.
Detailed understanding of how quality assurance fits into the development lifecycle.
Able to manage defects and ensure timely resolution and communication to appropriate stakeholders.
Logical and organised - confident or capable of understanding and working with a complex system.
Language and documentation skills – capable of producing well-written, clear and concise documentation.
Logic and diagrams – capable of using tools to produce clear flow charts/swim lane process diagrams.
Experience reading and writing SQL statements.
Proficient understanding of application / data architecture to identify potential quality issues.
Experience in using change management / support ticketing systems to control and manage changes. (E.g. Jira / Confluence / Sharepoint)
Programming experience – not essential but will help the candidate in understanding some of the architectural principles and issues facing the business (languages other than SQL).
Advantageous but not essential:
Degree in IT or computing-related subject.
Any qualifications related to quality assurance / software testing.
What you'll like about working here
As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including income protection, private medical insurance and life assurance, along with a generous pension and bonus scheme. You'll also receive the support you need with your personal and professional development.
Our focus is to have an engaged, committed and motivated work force, operating in a high performing and collaborative culture. We want to create an organisation that offers opportunities for all our people to develop their skills and talent, and build rewarding careers with us.
Diversity and inclusion Canada Life is committed to a diverse and inclusive workplace. Our role as an employer of choice is to provide the right environment for talented people to do their best work, by respecting, understanding and valuing individual differences.