Job Description
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Wells Fargo Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure footprint; provides information security; and enables continuous banking access through in-store, online, ATM, and other channels to Wells Fargo's more than 70 million global customers. Monitoring control operations to provide technical consultation and support for issues related to systems, applications, and tools used by the business units. Participate in quality assurance testing and user acceptance testing of technology components related to monitoring tools. Provide support technical support of Splunk logging issues. Develop and/or update technical process and procedure documentation for user/support team training. Demonstrate problem solving, analytical, and multi-tasking skills. Perform triage and troubleshooting techniques to resolve incidents and quickly restore business services. Independently identify and troubleshoot chronic incidents, make decisions on recovery actions and solicit input from senior level technology engineers and/or vendors when handling complex issues.
Required Qualifications
- 7+ years of operating systems analysis experience, operating systems engineering experience, or a combination of both
- 1+ year of Splunk experience
- 2+ years of Tableau experience
Desired Qualifications
- Excellent verbal, written, and interpersonal communication skills
- Ability to interact with all levels of an organization
- Financial services experience
- Excellent verbal, written, and interpersonal communication skills
- Knowledge and understanding of audit, regulatory compliance, or risk management
- Knowledge and understanding of defining and managing information governance policies and procedures in a regulatory environment
- 2+ years of MS SQL server experience
- Advanced problem solving and technical troubleshooting capabilities
- Knowledge and understanding of Moody s Risk Analyst (MRA)
Disclaimer
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
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