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Principal Network Engineer
Indiana University
Department VICE PRES INFORMATION TECHNLGY (UA-VPIT-IUBLA) Department Information GlobalNOC network engineers have an exciting role designing, deploying, configuring, and troubleshooting networks for clients across the nation and their connections around the globe. Specializing in managing complex higher education and government research networks, using some of the most advanced networking technology available, you will have room to grow in your career as a network professional at GlobalNOC. Established in 1998 at Indiana University, the GlobalNOC's mission is to advance the future of research, education, and the public interest through the support and evolution of networks. With our staff of 120+, we provide comprehensive contracted network management services to over 20 large-scale networks. As part of Indiana University, we operate as a non-profit; we focus on developing great technical staff, and providing excellent service to our clients. Why work here?
Job Summary This senior network engineering position will be responsible for two main roles. The first is developing automation workflows and implementing the use of automation tools for your team's network management tasks. You will contribute to efforts to standardize deployments and network device configurations so they can be template-driven. This position will work closely with the Systems Automation Team and the Monitoring Infrastructure Team to structure network data and introduce the use of automation tools into the day-to-day management of the network while managing risk appropriately. You will be planning an approach, working with the automation team for implementation, testing, providing status updates, and communicating issues or concerns. After automation is widely implemented, this role will continue to look for other ways to automate as we develop new services. This role will also work closely with GlobalNOC colleagues to ensure that their customer network is using the database and other tools to full advantage. This may include auditing the database to ensure information is correct and proper, providing training, and writing SOPs as needed. The second role is working with other technical staff, management, and customers to understand and address a variety of operational problems in data centers, wireless networks, managed LANs, and remote access VPNs which are connected through a national-scope IP/MPLS network. You will plan and implement customer migrations and new deployments while following change procedures to mitigate customer impact and downtime. You will also help handle network emergencies, troubleshoot connectivity issues, and participate in rotating on-call. This role requires breadth and depth in all network layers, security, network hardware, data center architectures, and customer experience in order to deliver the optimal solution for our customers. This position also requires communicating with multiple teams including Engineering, Service Desk, Systems/Software, and Project Management, as well as our customers' organizations at several levels. This position provides expert design, configuration, troubleshooting, and maintenance of local and/or wide area networks (LAN and WAN) including routers, witches, firewalls, and application servers. Tests network systems to eliminate problems and make improvements. Evaluates LAN/WAN hardware and software requirements and capabilities related to user needs, and coordinates installation of required hardware and software. Documents standards for network architecture. Often guides less experienced peers, and operates as a technical lead and/or project lead. Fundamental Responsibilities
This position is posted at a PA4IT level but may be filled at a PA3IT level depending on the candidate's qualifications. Although they will be similar, the duties and responsibilities may differ if filled at the lower rank. Please see the Required Qualifications section below for the qualifications listed for each level. Required Qualifications PA4IT Requirements: Bachelor's degree in Computer Science or a related discipline and five years of experience in the administration and engineering of complex network environments and various architectures, including work in Layers 1 through 3. Combinations of education and related experience may be considered. Experience with large scale high level architecture design for complex systems. Proficient in English. Ability to effectively communicate and exchange information. Ability to maintain a high degree of professionalism. Demonstrated time management and priority setting skills. Demonstrated commitment to quality. Ability to work in a fast-paced, dynamic environment. Ability to demonstrate a high level of accuracy, even under pressure, and a high degree of initiative. Ability to influence internal and/or external constituents. PA3IT Requirements: Bachelor's degree in Computer Science, Telecommunications, Information technology, or a related discipline and two years of work experience in the areas of design, integration, installation, configuration and maintenance of data networks, including experience with several link-layer protocols (Ethernet, SONET, others). Combinations of education and related experience may be considered. Broad knowledge of networking protocols, specifically relating to routing of packets (OSPF, IS-IS, BGP, PIM, MSDP, MPLS). Working knowledge of other Internet services and applications within the IP suite (TELNET, FTP, NNTP, DNS, SMTP, HTTP). Strong interpersonal skills. Technical writing skills. Ability to effectively communicate and exchange information. Understanding of network standards and protocols. Ability to effectively handle multiple priorities and constantly changing demands. Preferred Qualifications PA4IT: Supervisory experience. Master's degree. PA3IT: Experience with Cisco and/or Juniper routers and switches, optical technologies especially WDM and DWDM, programming in Perl or C, basic UNIX system administration, and with the installation and maintenance of networking or other computer hardware. Experience with large scale projects and rollouts. Work Location Bloomington, Indiana Job Classification Salary Plan: PAE Salary Grade: 4IT FLSA: Exempt Job Function: Information Technology Posting Disclaimer This posting is scheduled to close at 11:59pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date. If you wish to include a cover letter, you may include it with your resume when uploading attachments. Equal Employment Opportunity Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment without regard to age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information . Campus Safety and Security The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD. Contact Us Request Support
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