Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.
At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Wells Fargo Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure footprint; provides information security; and enables continuous banking access through in-store, online, ATM, and other channels to Wells Fargo's more than 70 million global customers.
The Capital Markets Platform Team is looking for a Support Engineer for Web Technologies with expertise in administration of WebSphere or JBoss EAP and products like IBM BPM / jBPM / RHPAM / ODM. These positions will provide support for a shared platform of either IBM BPM or jBPM/RHPAM and related Technologies in each case.
Will include tasks like support for lower and production regions, installation, configuration, code deployment, tuning and troubleshooting with the applications and related http web servers used by multiple application teams. Will be involved with expansions and tech refreshes including designing and testing multiple tier servers to meet growth or user requirements and ensuring the existing systems are not impacted. Consults with internal and external teams on design, planning, integration, implementation, scalability, problem definition and resolution the of the supported platforms involving the interrelated demands of hardware, software, security and control.
Will work closely with Application Development, QA, DevOps, OSE, DBA and planner teams to provide best in class support for the platform and in tasks like capacity planning, adding more servers etc. Develops new documentation and participates in the development of technical procedures. Analyzes performance statistics and determines hardware and communication tools needed to support projected transaction volumes, response time and system availability targets. Assures quality, security and compliance requirements are met for supported area and participates in the updating and testing of the business continuation plan.
Provide Platform support for Production and lower environments.
Work on Automating and scripting all aspects of platform management using various DevOps tools like Urban Code, Jenkins as needed.
Monitor system runtime performance.
Build new Environments and expand capacity as required.
Work with application owners and application support teams to help resolve issues.
Involved with automation of and deploying code into various environments.
Ensure compliance with Wells Fargo Technology standards.
Ensure all vulnerabilities found on the platform are fixed on time.
Work with external vendors like IBM and Redhat to troubleshoot issues with products supported.
Will support these application transitioning them to cloud based hosting using Kubernetes, OpenShift etc.
Also responsible for Product Upgrades, Capacity & Performance Management, Monitor & Tune Platform Usage, Benchmark Performance Testing, Core Integrations , Access & Security and Infrastructure Support.
7+ years of web systems environments experience
5+ years of web applications experience
5+ years of UNIX experience
Web application installations, upgrades, and deployment experience
Experience with servers or systems that support/host web applications
5+ years of WebSphere experience
Experience with the installation, configuration and implementation or administration of Jboss Application Server
3+ years of IBM BPM experience
3+ years of Perl or Shell experience
Other Desired Qualifications
3+ years of Java Business Process Management (jBPM) experience
IBM BPM 8.0/8.5 Administration.
jBPM / RHPAM Administration.
Expert in troubleshooting Issues including performance, memory leaks etc.
Knowledge of at least one Webserver like Apache HTTP or IHS server and its integration with WebSphere or JBoss.
Experience with cloud technologies like Kubernetes, Docker, OpenShift etc.
Experience with Administration of IBM Operational Decision Manager (ODM).
NC-Charlotte: 301 S Tryon St - Charlotte, NC MN-Minneapolis: 255 2nd Ave S - Minneapolis, MN
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Internal Number: 5548390-1
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through 7,400 locations, more than 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 32 countries and territories to support customers who conduct business in the global economy. With approximately 260,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 29 on Fortune’s 2019 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.
www.wellsfargo.com | Twitter: @WellsFargo