Infrastructure Analyst is a hands-on operational position requiring technical knowledge and expertise to plan, implement and maintain Arcadia University's network, servers, storage and cloud infrastructure. The Infrastructure Analyst will work closely with the rest of the infrastructure team to implement the best security practices and standards such as NIST 800-171, 800-53, PCI DSS, FERPA, GLBA, HIPAA, etc. They will work with stakeholders, colleagues and vendors to ensure an understanding of the critical success factors, research and learn the technical aspects of the solution, service support, and identification of implementation elements. The incumbent will report to the Director of Infrastructure and work closely with other leaders in the Information Technology department. This position's responsibilities require a great deal of initiative, independent analysis, communication and problem solving.
Arcadia University is a top-ranked private University in greater Philadelphia and a national leader in international education. U.S. News & World Report ranks Arcadia nationally among the top universities in study abroad as well as among the top regional universities in the north. The Princeton Review has named Arcadia among the Best in the Northeast for five consecutive years, while the University’s Physical Therapy and Physician Assistant programs are nationally ranked in their respective categories by U.S. News & World Report. Arcadia University promises a distinctively global, integrative, and personal learning experience that prepares students to contribute and lead in a diverse and dynamic world. Visit www.arcadia.edu.
Applications must be submitted online through Arcadia's Human Resources portal to receive full consideration.
Please do not email application materials to hiring manager.
Due to the volume of applications received, communication will generally be limited to those candidates that are selected for additional consideration.
Application review will begin immediately. Posting will be removed from the website once we've established a sufficient talent pool for consideration.
Arcadia University seeks candidates of diverse cultural backgrounds and abilities. Arcadia University encourages members of underrepresented groups to apply. All offers of employment are conditional based on successful completion of a background check. A selected applicant must have a background check completed prior to commencing employment.
Required Knowledge, Skills and Abilities:
Proven experience developing strategic system architecture plans
Extensive experience in system and network creation and development
Solid understanding of information processing fundamentals and best practices ? Above-average analytical, conceptual and troubleshooting abilities
Excellent written and verbal communication skills
Experience conducting technology, trends, standards and products research
Solid track record in prioritizing and executing tasks when under extreme pressure
Proven experience identifying, analyzing and resolving system problems
Familiarity and expertise in a variety of programs
Excellent communication and training skills including ability to explain technical concepts to non-technical users
Ability to interface with various levels of management, peers, vendors and customers to achieve buy-in and support for initiatives
Strong technical skills to problem-solve a wide variety of integration, security, data extraction and mapping issues
Strong ability to learn new technologies and evaluate their implications within the legacy environment
Bachelor's degree, appropriate certifications and/or equivalent combination of training and experience in broad and demanding support environments
3 or more years of experience in technology services
Additional Salary Information: Presently, the standard benefits package for full-time staff at Arcadia University includes medical insurance by Independence Blue Cross, dental insurance, University-paid life insurance, long term disability insurance (after one year of full-time employment), voluntary participation in the 403(b) retirement plan with an immediately available, generous matching contribution, tuition benefits for the employee and their eligible dependents, and paid holidays. Vacation is accrued per pay; sick and personal days will be prorated during your first fiscal year of employment based on staff member’s start date.