Produce standard and non-standard credit documentation and support with associated processes
Documents include, among others, Credit Facility Agreements, Pledge agreements, Life Insurance Assignments, SBLCs and Guarantees.
Work with standard document templates approved by the Legal department
Ensure correct templates are always used in accordance with the relevant procedure for the allocated market, adhere to zero error target and meet the required SLAs for the delivery of documents
Liaise with the relevant Legal team in cases of non-standard documentation requests or where non-standard language is required (e.g. covenants)
Manage the credit documentation process for the allocated market and refer any issues to the team leader
B. Ancillary activities
Check the team mailbox for the allocated market and respond to queries promptly ensuring no items are over 24 hours
Update and maintain the tracking log for the allocated market adding appropriate commentary and ensuring it always remains up-to-date
Share the allocated market pipeline with LS and SBL as agreed with the team leader
Update your capacity metrics timeously
Prepare or assist with the preparation of the missing documents report and ensure it is sent before the agreed deadline. Assist with the analysis and investigation of ageing items.
Participate and support team leader with key projects, often within tight deadlines
C. Collaboration
Participate at team meetings and make valuable contributions. Lead or take notes if designated chairperson/secretary and update the minutes in the shared drive. Follow up on actions allocated to you.
Share information, best practice and ideas with the team
Regularly partner with and provide support for colleagues in other locations. This includes Legal partners, CSS, Onboarding, Business Management and Projects teams
Liaise with Lending Advisors, Credit Executives and internal & external legal teams on documentation requirements and validation
Deepen relationships with other Credit Platform Services teams
D. Controls
Maintain accurate data on documents from clients in the Documentation Tracking System. Create accurate PIDs in a timely manner
Responsible for tracking the status of documents and resolving exceptions
Understand, ensure adherence to and compliance with, JPMorgan policies and regulatory requirements
Understand credit control requirements to ensure that any control requirement is addressed and controls effected
Highlight documentation exceptions through commentary to senior management
Maintain a controls mind-set, able to challenge the status quo and identify process efficiencies
Complete all mandatory training timeously
Ensure timely escalation of issues to team leader/senior management following the applicable escalation procedures
Adhere with Records retention policy
E. Knowledge/skills
Maintain very good knowledge of credit products
Participate in credit and other forums to stay abreast of new initiatives
Keep informed on new policies/regulations impacting credit and discuss with manager
Commit to own learning and attend training sessions organized by the wider team
Essential qualifications:
University graduate (preferably Law or Finance) with some basic experience in dealing with client credit documents
Fluent in French
Experience within a financial institution is desirable
Previous experience in a credit documentation team an advantage
Excellent interpersonal skills with an ability to communicate at all levels
Strong organizational skills and strong attention to detail
Ability to work independently, self-motivated with ability to prioritize work and meet tight deadlines
Familiarity with credit and lending products (some legal knowledge is a plus)
General market knowledge
Knowledge of credit products in European countries is a plus
Ability to suggest improvements and engineer process changes
