Specialist V/VI, Information Technology (Systems Engineer)
Requisition Number: S456P Home Org Name: Office of Information Technology Ad Division Name: Chief InfoOffice and InfoTechnology
Job Summary The Office of Information Technology Enterprise Systems group is seeking applicants for a System Engineer Generalist. The System Engineer Generalist will assist in the day to day operations and maintenance of OIT’s virtual server and storage infrastructure providing support to internal and external customers related to services provided by the Enterprise Systems group. This position will maintain security patches utilizing best practices for all assigned systems, provide troubleshooting and problem resolution as well as assist in planning and execution of software and firmware upgrades and be willing to take on new task and responsibilities as needed to support the infrastructure team. In addition, this position will work closely with both IT personnel and end-users from several different disciplines and backgrounds. After-hours and on-call responsibilities should be expected.
Essential Functions As a member of the ERP Systems Team, this Specialist will, under limited supervision, perform the duties listed below:
Administers and supports deployed University applications and systems including, Banner, Automic Workload Automation Suite (Appworx), Workflow, Luminis, etc. Documents and deploys systems and their integration points. Reviews and performs system testing.
Implements and troubleshoots configuration changes, systems, and applications to identify and correct service interruptions and other operational problems. Monitors University systems to ensure service uptime and availability
Creates technical solutions to automate, monitor, test, and deploy applications. Designs methods and procedures for collecting, organizing, interpreting, and classifying system and log data for security, performance, and capacity planning needs.
Maintains established backup and disaster recovery processes and procedures. Performs regular tests of the high availability, backup, and disaster recovery processes.
Deploys new technologies and performs system integration testing.
Provides ongoing technical assistance to customers regarding systems and applications. Makes recommendations to stakeholders to increase efficiencies in systems.
May provide on-call support for designated systems or services.
May perform other related duties as assigned by the IT Manager.
Minimum Education and Experience
Bachelor’s degree from an accredited institution
Four (4) or more years of experience in software support to include the experience below
Area of Experience
A working knowledge of one or more of the following: Automic Workload Automation Suite (Appworx), Banner, Workflow, Linux, Tomcat, shell scripting, SQL, Oracle Database, SQL Developer, web services/APIs, or F5 Load Balancers.
Experience working in software and web server administration, integration skills, and networking and database fundamentals.
The Specialist V starting salaries are typically between $64,000 and $75,000.
Requirements for Additional Job Levels
The Specialist VI position requires a Bachelor’s degree and seven (7) or more years of applicable experience. The starting salaries for this level are typically between $73,000 and $84,000.
Salary Range: $51,900 - $99,600
Special Instructions to Applicants Auburn University is one of the nation’s premier public land-grant institutions. In 2020, it was ranked 44th among public universities by U.S. News and World Report. Auburn maintains high levels of research activity and high standards for teaching excellence, offering Bachelor’s, Master’s, Educational Specialist, and Doctor’s degrees in agriculture and engineering, the professions, and the arts and sciences. Its 2019 enrollment of 30,460 students includes 24,594 undergraduates and 5,866 graduate and professional students. Organized into twelve academic colleges and schools, Auburn’s 1,643 instructional faculty members—87% of whom are employed full-time—offer more than 200 educational programs. The University is nationally recognized for its commitment to academic excellence, its positive work environment, its student engagement, and its beautiful campus.
Auburn residents enjoy a thriving community, recognized as one of the “best small towns in America,” with moderate climate and easy access to major cities or to beach and mountain recreational facilities. Situated along the rapidly developing I-85 corridor between Atlanta, Georgia, and Montgomery, Alabama, the combined Auburn-Opelika-Columbus statistical area has a population of over 500,000, with excellent public school systems and regional medical centers.
Auburn University is committed to providing a comprehensive employee benefits package that attracts and retains talent to further the University’s mission and contributes to the personal and financial well-being of employees and their families. Employee Benefits include: Health Insurance, Dental Insurance, Vision Care, Cancer Insurance, Life Insurance/Personal Accident Coverage, Disability Group & Supplemental Plans, Flexible Spending Account Plan, and Mandatory and Voluntary Retirement Plans, Auburn University Federal Credit Union, Bookstore Discounts, Tiger Perks discounts on dining, shopping and entertainment, Travel Assistance (Domestic and International), and Educational Improvements for Employees and Dependents.
AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER. It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law.