Business Analyst

The Business Analyst works as a liaison between IT and the business area to capture and document processes, business requirements and translate those into software requirement to ensure operational efficacy and excellence within the organization. In addition this position involves testing applications against the business requirements and in many cases managing the project through its life cycle and bringing it to a successful conclusion.

• Responsible to capture and document business requirements and review them with the stakeholders;
• Defines Use Cases to articulate user requirements;
• Helps document test scenarios and test scripts;
• Responsible for testing applications against the business requirements;
• Comfortable working in an Agile environment;
• Maintains a close working relationship with business users to ensure their needs are translated into meaningful system changes;
• Developing basic project plans, scope of work, timelines and ensuring projects are delivered to specifications and on-time;
• Managing projects through its life cycle, providing periodic status and obtaining sign-offs;
• Works with business to document business processes; 
• Works with IT to document project management processes;
• Supports Scrum Master and fill in when necessary;
• Create end user documentation;
• Builds reports using reporting tools;
• Addresses Customer Information System and reporting related helpdesk requests;
• Train staff on applications and create documentation as needed;