Why did the National Institute for Staff and Organizational Development select Parkland College as a winner of its 2020 Promising Places to Work in Community Colleges Award? Because we recognize, promote, utilize, and educate one another regarding the unique qualities and shared humanity of our people and cultures. At Parkland we celebrate the diversity in our community and our world.
About the position: The Systems Analyst is responsible for one or more major academic services or administrative computer systems. The Systems Analyst provides technical support to advise, develop, implement, document and maintain the College's academic services and administrative computer systems.
The Systems Analyst is a full time, 12-month, Professional Support Staff appointment on a schedule with potential off-hour emergency support as established by the Director of System Development, with priorities set in consultation with the Vice President of Academic Services or designee. Internal and external events occasionally require an altered work schedule. The position involves frequent handling of confidential information and records. Minimal supervision is provided; the Systems Analyst must be able to work independently and accurately prioritize tasks.
Essential Job Functions
Work directly with users or business units to identify user and functional requirements.
Capability to turn user and functional requirements into technical requirements.
Ability to model functional requirements into a data schema.
Analyze, design, develop, document, and maintain computer programs and systems of programs.
Serve as Project Manager for various projects; document project plans, follow-up with action items, and provide project status updates to the Administration.
Ability to develop innovative and efficient solutions for complex problems.
Analyze the impact of changes created by new or existing business practices.
Research new technologies in order to provide recommendations for enhancements and improvements to administrative systems.
Use a variety of programming skills and languages to create new applications or to support and maintain existing applications.
Respond to service requests in a timely, effective, and respectful manner.
Install software revisions, updates and fixes.
Train users with the capability and operation of administrative systems.
Envision and introduce new capabilities to meet institutional needs.
Other duties as assigned by the Director of System Development
Bachelor's degree in Computer Science or related field; or an equivalent combination of work experience and education.
Five (5) years of previous, general purpose programming language experience, data processing techniques and/or Web based technologies.
Verbal and Mathematical abilities sufficient to communicate with internal and external clients, address user needs, and prepare documentation.
Excellent interpersonal communication skills, attentiveness to detail, patience, diplomacy, and strong analytical abilities.
Work well and collaborate in a team environment.
Ability to learn the Parkland information system and new programs and languages as technology changes.
Experience managing infrastructure applications like D2L Brightspace, DNN, MS-SharePoint, MS-SQL.
Experience in user interface design including web responsive design patterns.
Understanding of the architecture of batch, server, and/or web-based applications.
Experience in an academic and/or customer support environment.
Experience with the Ellucian Colleague technology stack including System Administration and/or Envision.
What you can expect from Parkland:
Competitive salaries and robust benefits, including medical insurance with no monthly premiums, dental, life, disability, retirement plans, flexible spending, dependent care, EAP, tuition waiver, vendor discounts.
Work/life balance with generous paid time off including 14 vacation days, 5 personal days, 13 sick days, paid Fridays off for 8 weeks in the summer, and 14 paid holidays per year
Collegial community of faculty and staff united in our passion for serving students, on a campus with a panoply of lifestyles, with cultures as diverse as the communities we serve.
Professional support and deep commitment to career growth and development.
Opportunity to contribute to an organization with a national reputation for excellence and a growing international presence.