At Boston Children's Hospital, the quality of our care - and our inclusive hospital working environment - lies in the diversity of our people. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included.
The Cerner RadNet Analyst shall be responsible for:
Building, supporting, and maintaining Cerner Powerchart and Radnet applications, including radiology department orderables, billing codes, and requisitions.
Supporting and maintaining Nuance PowerScribe voice recognition, including training new users, creating accounts, and backend support.
Supporting and assisting end users with PACS imaging, preferably Fuji Synapse.
Supporting and assisting end users with 24x7 support, for both administrative and clinical systems. There is a 24x7 pager that is rotated weekly among team members.
Delivering appropriate communication or training for end users and/or teammates. We train new residents and fellows throughout the year.
Demonstrating in depth knowledge necessary to support users over the phone, at the desk side, and via remote login desktop support for the main campus and all satellite locations to ensure operational stability.
Supporting department specific and hospital wide clinical systems which may require using some of these systems to ensure ongoing familiarity from a user perspective.
Acting as a resource to less experienced members on the Radiology IT teams, and assisting teammates by utilizing tools that streamline the support process.
Analyzing system applications and defining information systems requirements, including creating and maintaining support documentation for software packages.
Actively searching out areas for service improvement and offering suggestions for process and system improvements.
In order to qualify you must have:
Knowledge of theories, principles, and concepts typically acquired through completion of a Bachelor's degree in Computer Science or a closely related field and four to five years' experience.
Experience with Cerner RadNET or EPIC Radiant and PowerScribe.
Analytical skills to collect information from diverse sources, apply professional principles in performing various analyses, and summarize the information and data in order to solve problems OR design relatively complex systems and programs that cross department/divisional lines.
Work requires the ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.
Please note: During a public health emergency, individuals in this role may be expected to take on additional duties to respond to organizational needs.
Boston Children's Hospital offers competitive compensation and unmatched benefits, including a, affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, and discounted rates on T-passes (50% off). Flexible schedule (if applicable). Discover your best.
Boston Children's Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Internal Number: 3115851
About Boston Children's Hospital
Boston Children's Hospital is a 395-bed comprehensive center for pediatric health care. As one of the largest pediatric medical centers in the United States, Children's offers a complete range of health care services for children from birth through 21 years of age.