The Division of Student Affairs is focused on building a strong foundation to ensure every student's IU experience is positive, safe, healthy, and meaningful. The Division of Student Affairs staff and 18 departments aim to help students navigate their time at IU, providing the tools they need to be successful in school and after graduation. Students are our priority and their health, safety, and overall well-being are our core mission.
The Principal System Administrator works independently at the highest level on all phases of system administration to provide highly specialized technical expertise when collaborating, leading, and ensuring the successfully delivery of various enterprise and clinical healthcare applications and services for staff and patients of the IU Student Health Center and the Division of Student Affairs on the Bloomington campus of Indiana University. Many of these departmental systems require continuous operation and high availability during business hours and requisite support. The position designs, implements, and maintains multiple layers of security controls to ensure the confidentiality, integrity, and security of electronic protected health information (ePHI) per the HIPAA Security Rule.
This position will perform as the highest technical resource for enterprise and clinical healthcare systems which support mission-critical environments for the IU Health Center and Division of Student Affairs. This position is responsible for all areas of implementation and support, including hardware, client and server operating systems (Windows and Linux), information security, data backup and recovery, performance monitoring and tuning, capacity planning, storage allocation, workload management, and problem determination and resolution. This position contributes to the growth and modification of the enterprise and clinical healthcare systems by acquiring and maintaining knowledge of new and emerging applications, tools, and architectures that may be used to support the business operations. This position leads the development and enhancement of current mission-critical environments (including vended solutions and emerging technologies) by interpreting customer needs and applying these decisions to develop and implement system architectural plans, design modifications, and ensure compliance with federal and university policies. This position collaborates, evaluates, recommends, and develops "best practices" to keep pace with emerging technologies as it pertains to server systems and computing environments overall.
Effective leadership skills are critical for this position. This position will communicate, consult and lead tactical and strategic planning by working with peers in OVPIT, UITS, UISO, and other university functional units to design robust system environments for the support of the mission of the University. The principal system administrator will have to establish collegial relationships with counterparts in other areas, balancing advocacy for the main area with the need to cooperate in the management of extremely complex interrelated systems. This position mentors and coaches subordinate IT staff. This position supervises the system administrator position. This position manages the IT Services team in the absence of the Director under the direction of the Associate Director of the Health Center.
Bachelor's degree in Computer Science, Informatics, Business Systems, or a related discipline and five years of experience in systems analysis and administration (Windows and Linux) and database administration (Microsoft SQL Server and MySQL) in the delivery of complex, mission-critical clinical healthcare computing services.
Combinations of education and related experience may be considered.
Industry standard information technology and information security certifications such as CompTIA Network+, CompTIA Security+, CompTIA Linux+, Microsoft Certified Solutions Associate (MCSA), GIAC Security Essentials (GSEC), and Microsoft Certified Solutions Expert (MCSE).
Demonstrated experience in analyzing complex problems and producing concrete, actionable solutions. Experience leading detailed requirements and specification activities. Experience in resolving highly complex integration issues involving multiple technologies and cross-unit coordination. Experience in administration of systems for enterprise computing, clinical healthcare computing, and database environments. Thorough knowledge of the configuration and management of Microsoft Windows Server, Linux (Ubuntu Server), relational database management systems (Microsoft SQL Server and MySQL), application servers (Apache Tomcat), web servers (Microsoft IIS and Apache HTTP Server), load balancers, and firewalls. Thorough knowledge of software configuration management, server/service monitoring, TCP/IP networks, VPNs, data backup and recovery, and disaster recovery planning. Demonstrated experience with at least two scripting languages (such as bash, PowerShell, Python), version control systems (Git), Microsoft Active Directory, and Microsoft Active Directory Group Policy. Familiarity with the Health Insurance Portability and Accountability Act (HIPAA). Excellent interpersonal skills and a customer service orientation. Willingness to work as part of a team in a dynamic and complex environment. Ability to effectively communicate and exchange information. Ability to work with a variety of people with varying degrees of technical knowledge. Ability to assume project leadership for projects and work at the highest level of technical complexity. High levels of accuracy, problem-solving, dependability, and responsibility.
Foundation of project management skills.
Working Conditions / Demands
Position requires extreme mental concentration, attention to detail, and excellent organizational skills to balance competing demands and priorities in a fast-moving, collegial environment.
Attendance, remaining stationary (particularly for long periods of time), keyboarding and/or working at a computer (particularly for long periods of time).
Salary Plan: PAE
Salary Grade: 4IT
Job Function: Information Technology
Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment without regard to age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information .
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at firstname.lastname@example.org or by visiting IUPD.
About Indiana University Purdue University Indianpolis - IUPUI
Founded in 1820, Indiana University is the state’s public university system, comprised of two core campuses—IU-Bloomington and IUPUI—and six regional campuses located throughout the state. Combined, the total student population is more than 114,000 undergraduate, graduate and professional school students. IU is one of the largest employers in the state, with over 20,000 faculty and staff. Indiana University is an equal employment and affirmative action employer and a provider of ADA services. Diversity and inclusion remains a core commitment to IU’s mission to cultivate an educational environment that supports equal access, participation and representation on all of its campuses and that provides educational and career opportunities for all.