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The School of Dentistry finance and accounting team supports all finance related matters of the School, the clinical accounting and cash handling of the school. We collaborate in a fast-paced and high volume insurance and patient revenue and manage complex clinical management system. The School of Dentistry finance and accounting team serves diverse populations and we are equally committed to supporting diversity and inclusion in the workplace.
The School of Dentistry has an outstanding opportunity for an Accounting Manager.
The Finance and Accounting office at the School of Dentistry (SoD) provides accounting support for the Dean’s Office, departments and patient-care clinics throughout the School of Dentistry. In the clinical accounting area this includes supervising staff who provide cash handling support, insurance and patient payment processing and posting, insurance and patient refunds processing and posting, claims processing and patient statement processing for clinical activities generating annual revenues of approximately $20 million. The Manager ensures that all accounting and cash handling activities are compliant with SoD, UW, state and federal policies and procedures.
Working with the Director of Finance and Accounting, the Accounting Manager also provides clinical financial reporting and fiscal support and advice to SoD leadership, department chairs, clinic managers and other senior administrators. Additionally, the position develops standards of operation for clinic revenue and its process improvement, particularly on cash applications and refund process, oversees axiUm payment modules, manages all SoD claim submission processes and patient statement submission, and work closely with the Director of Revenue Cycle to coordinate all billing procedures supporting all SoD clinics.
DUTIES & RESPONSIBILITIES:
Clinical Billing Support (45%) •Serve as a primary lead in communicating with Patient Revenue Cycle Office for process improvement focusing on improving workflow •Provide guidance on appropriate usage of write-offs and insurance denials. Assist in developing policy and procedures related to write off and insurance denials. Identify and make recommendation for process improvements and monitor write-offs usage in Accounting Office. •Act as primary liaison with clinics and Patient Revenue Cycle Office for review of patient accounts requiring extensive understanding of the clinical management system as well as treatments, coding and insurance. •Supervise refund process, serve as final authority on complex refund decisions, and ensure compliance with refund policy. •Establish process improvement for refund processing, claim processing, payment posting, statement processing and evaluate internal controls to ensure compliance with audit regulations and School policies. •Oversee incoming billing documentations process. Implement timely distribution process to various clinics and departments. Manage high volume database of scanning documents and ensure compliance with the University’s retention policy. •Oversee and monitor the referral of patient accounts to collection agency, daily claim submission process and rejection reports and weekly statement processing. •Act as primary liaison with outside collections agency. Post payments to collections accounts, and lock/unlock accounts as needed.
Accounting and Cash Handling Support (40%) •Oversee payment posting staff for timely posting of all payments and insurance denials. Establish payment posting policy & procedures to ensure compliance with State and University policy. •Provide guidance and trainings to front-desk staff in various clinics in matters related to cash handling, payment postings and allocations. •Serve as final authority on account adjustments and payment posting decisions in difficult accounts, following insurance reimbursement rules, accounting principles and department and SoD policies. •Audit, through monthly reconciliation process, the revenue posting procedures in relation to patient account and payment activities for all dental clinics to ensure compliance with State and dental audit regulations and SoD policies. •Act as primary liaison with clinics to monitor the SoD unallocated payments reports and implement process improvement in this matter. •Act as primary trainer for all accounting staff for payment posting of all insurance, lockbox, mail payments and monthly transfers from UWMC/HMC/Lab Medicine. •Serve as a primary lead communicator with UW contacts outside the SoD regarding misrouted payments, coordinating transfer of payments to the SoD. Responsible for posting and reconciling JV payments from UWMC/HMC/Lab Medicine. •Assist with the implementation plan to facilitate the accrual basis on accounting system for SoD. •Act as primary contact with Exan to evaluate our current automated payment posting modules to ensure maximum utilization. Perform any testing and oversee the implementation process of any new payment modules. •Oversee the process and safeguard deposits in saferoom
Supervisory and Human Resource Management (15%) •Provide supervision for six employees, including annual performance management. Oversee and coach temporary and/or student assistant who perform various fiscal functions. Perform corrective action and recommend potential professional development for staff •Approve departmental procurement requests •Document internal policies and procedures and update as required.
MINIMUM REQUIREMENTS/QUALIFICATIONS: •A Bachelor's Degree in accounting, business administration, computer science, economics, or closely related field which includes at least thirty quarter hours or twenty semester hours of college-level accounting courses •Experience (4+ years) as a professional accountant TO INCLUDE either two years as an Accountant, Principal or two years of supervisory experience. •Equivalent combination of education/experience will substitute for above minimum qualifications except when there are legal requirements such as license/certification/registration. •Demonstrated commitment to diversity, equity, and inclusion
Equivalent education and/or experience may substitute for minimum requirements.
DESIRED SKILLS/EXPERIENCE: •Experience working across diverse workgroups •Previous experience working with University of Washington systems •Previous experience with Healthcare setting and providing guidance/instruction to faculty, staff and students •Previous experience in axiUm •Expertise in Excel
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
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