| The National Association of County and City Health Officials (NACCHO), a national organization representing approximately 2,800 local health departments (LHDs) nationwide, has an immediate opening for a Program Analyst, Preparedness Team, Medical Reserve Corps. POSITION SUMMARY Program Analysts are responsible for providing professional support for programmatic and internal activities, including planning, implementing, coordinating, and promoting project activities; identifying and responding to member and team needs; evaluating policies and programs; and providing senior level administrative support, as needed. Program Analysts have a foundational understanding of public health principles and practices and familiarity in their designate area of work. Program Analysts typically report to a Senior Program Analyst or Director. Program Analysts can manage projects or components of large-scale projects/programs with moderate supervision. A Program Analyst has frequent contact with outside organizations, NACCHO members, or other NACCHO staff regarding project coordination, implementation, promotion, and reporting/evaluation. Program Specific Information The Medical Reserve Corps (MRC) is a network in the U.S, of community-based volunteer units initiated and established by local organizations to meet the emergency preparedness and public health needs of their communities. It is sponsored by the Office of the Assistant Secretary for Preparedness and Response (ASPR). The MRC consists of medical and non-medical volunteers who contribute to local health initiatives and public health emergency responses. The MRC provides the structure necessary to pre-identify, recruit, credential, train, and activate medical and public health volunteers. NACCHO’s MRC Program through a cooperative agreement with the Program Office, serves as an essential partner providing MRC grant awards, core competency resources, capacity building resources, and leadership training directly to units across the nation. COMPETENCIES AND EXPECTATIONS - Analytical – Synthesizes complex or diverse information; Collects and analyzes quantitative and qualitative data; Uses intuition based on prior academic and professional experience to complement data; Designs workflows and procedures.
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; Actively listens and seeks clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
- Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
- Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations as well as independently; Uses reason even when dealing with emotional topics; Assists other staff with problem solving.
- Project Management – Develops and implements plans to complete project activities to support the completion of overall project goals.
- Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives.
- Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills.
- Performance and Quality - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
- Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas.
- Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
POSITION SPECIFIC DUTIES - Informs and supports program and project development, implementation, coordination, promotion, and evaluation using knowledge and experience in areas of specialization.
- Performs day-to-day task management associated with assigned projects and supports the completion of project deliverables, such as writing and disseminating reports/briefs, creating and updating Web content on project websites, coordinating and planning meetings, developing and analyzing surveys, tracking and monitoring project activities, and sharing information with local health departments and other NACCHO partners and stakeholders.
- Implements project monitoring and evaluation plan, including developing tools such as surveys and interview guides, collecting qualitative and quantitative data, analyzing and synthesizing data, and disseminating summary information internally and externally.
- Contributes to long-term project and strategic planning.
- Contributes to the development of concepts, strategies, practices, and procedures to improve the efficiency and effectiveness of program operations and capabilities.
- Communicates with local health departments and other external partners and stakeholders at the local, state, national, and federal levels.
- Supports the operation and management of NACCHO workgroups, which includes planning and overseeing meetings, supporting the workgroup chair, providing or coordinating technical and capacity building assistance; and drafting policy statements.
- Contributes to the development of presentations, scientific posters, and exhibits to share and promote project findings at professional and public meetings and conferences.
- Supports communications staff to share and promote internal activities and public health news relevant to designated area of work.
- Writes and submits articles for publication in peer-reviewed journals about NACCHO projects. Serves as liaison to NACCHO members and partners and communicates regularly with these groups regarding funding opportunities, conferences and trainings, and other information related to designated area of work.
- Supports the provision of technical and capacity building assistance to local health departments and other partners and stakeholders at the local, state, national, and federal levels.
- Supports the development, coordination, implementation, and facilitation of trainings, facilitated meetings, and events for local health departments and other partners and stakeholders at the local, state, national, and federal levels.
- Represents NACCHO at external meetings and conferences related to their designated area of work.
- Assists project staff in other duties as assigned.
Unit/Program Specific Duties - Assess preparedness-related activities at MRC units and LHDs across the country and identify needs that can be addressed through NACCHO Programs.
- Develop, assemble and distribute project-related reports, articles, and education materials/tools in collaboration with advisory committee members, other staff, task forces, and other project or program partners.
- Provide direct professional support and assistance to other MRC program leads involving direct contact with internal and external customers and stakeholders.
- Performs functional work activities of moderate or higher difficulty and complexity involving research, analysis, writing, project coordination, program evaluation and customer service activities.
- Identifies, recommends and/or develops systems and system specifications to support technical requirements for programs, activities and functions, and coordinates integration with IT and contract support teams.
- Recommends and provides guidance in areas of building MRC capacity. Contributes to the development of concepts, strategies, practices and procedure to improve the efficiency and effectiveness of program operations and capabilities.
- Communicates with local and state representatives (MRC and LHD) by phone, email, listserv, monthly newsletters, etc. regarding meetings, funding opportunities, etc.
- Works with high level of autonomy to develop project management tools (i.e., MS Project tracking sheets and other ad hoc requests), manages progress and status updates, and executes tasks/deliverables related to pertinent tasks for the MRC Workgroups, MRC Special Project Awards, MRC Recognition Awards, and other projects.
- Assists the MRC Program Director/Senior Program Analyst to develop and manage templates for proposals, reports, and MRC sub-projects (i.e. Capacity Building awards, meeting/planning, fiscal tracking, etc.).
- Provides ad hoc policy analyses and support for the public health preparedness topics and NACCHO policy statements as requested.
- Independently coordinate and facilitate programmatic meetings, conference calls, and other venues which bring together NACCHO preparedness workgroups and committees including developing agendas and writing minutes.
- Serve as project lead and perform all day-to-day tasks associated with assigned projects. This may include establishing/supporting advisory groups, writing and disseminating reports/briefs, updating web content on project websites, and serving as primary point of contact for members and partner agencies.
- Work with local health department representatives to write success stories and stories of impact based on responses to the assessment tool disseminated to LHDs.
- Supervise information technology personnel’s work on project activities.
- Work independently with other staff to explore opportunities to promote products and tools to Federal, state and local partners.
- Coordinate the development of internal standard operating procedures.
- Interface through written and verbal communication with local health department program management staff.
- Apply working knowledge of the US Public Health System specifically at the local level and to carryout day to day responsibilities and duties.
- Apply knowledge of all-hazards preparedness issues at the local, state, and federal levels in the development of meetings, conference calls, and other related activities.
- Other duties as assigned.
- Travel may be required.
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