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Senior Business Operations Analyst, Remote
CBRE
WHO WE ARE CBRE is the global leader in commercial real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. CBRE has been ranked the industry's top brand by the Lipsey Company for 15 consecutive years and has been named one of Fortune's "Most Admired Companies" in the sector four years in a row. Through our values of respect, integrity, service and excellence, we maintain a relentless focus on creating winning outcomes for our clients, employees and shareholders. The commercial real estate market is undergoing a significant and exciting change - driven by data and technology. Digital and Technology powered products play a vital role in CBRE's mission to create unmatched value for our clients. WE OFFERA commitment to providing you with career growth opportunities within your CBRE career An open source culture/atmosphere that encourages learning and contributing back to the community. Energetic and collaborative teams and consulting partners We support staying on top of the latest best practices and tools Competitive compensation packages. Corporate welfare benefits, which includes medical, dental, vision, disability, health care and dependent care reimbursement accounts, life and AD&D insurance, 401(k) Plan Paid time off, parental leave, and holidays are available as established by Company policy, Paid holidays/vacation This role is a remote opportunity for individuals near either our Cincinnati, OH or Charlotte, NC office as it is required to occasionally go onsite, this excludes Colorado. WHO YOU AREYou thrive in environments were you get to showcase your expert level Excel and Database Management skills such as Kahua. You have some familiarity within Financials and Construction. You love successfully completing projects utilziing your exceptional project management experience. JOB SUMMARYWorking under general direction, provides complex operations and administrative support for a business unit or large department. Coordinates and oversees budgeting, process improvement, controls for specialized software and other functions enabling the department to meet objectives in an effective and efficient manner. Develops recommendations to solve problems and issues related to business operations and communicates with other departments as necessary. ESSENTIAL DUTIES AND RESPONSIBILITIESAnalyzes monthly department budget reports to maintain expense controls. Prepares commentary and explanation of variances for management review. Recommends revised controls and implements improvements as approved by management. Monitors invoicing for expenses to ensure compliance with established policy, service contracts and other operating constraints. Works with appropriate departments to define and implement accounting standards for complex transactions or special projects. Acts as system administrator for specialized software utilized by the business group to support its operations. Maintains systems by researching and resolving problems, maintaining system integrity and security. Coordinates software/release upgrades with IT. Prepares and provides training and reference material to assist users. Troubleshoots and resolves complex inquiries and requests from internal and external clients. Reviews and monitors department processes and procedures to identify opportunities to improve service delivery to internal and external customers. May network with external contacts to research and recommend best practices. Coordinates budget preparation. Researches and collects input from multiple internal and external resources. Compiles a variety of operating, financial and statistical information as needed to respond to management requests. Coordinates work with other departments and adds commentary to complete analysis reports and proposals. Leads and facilitates communication of best practices, policies, procedures and initiatives to support operations. Establishes processes to share knowledge and implement process improvements. Facilitates process improvement by engaging appropriate resources in issue identification and resolution. Develops project plans and costs, including personnel and fiscal requirements to achieve defined objectives. May provide periodic updates relative to project resource and fiscal plans. Performs other duties as assigned. SUPERVISORY RESPONSIBILITIESNo formal supervisory responsibilities in this position. Provides informal assistance such as technical guidance, and/or training to coworkers. May lead project teams and/or plan, and supervise assignments of lower level employees. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and EXPERIENCEBachelor's Degree (BA/BS) or equivalent from four year college or university plus a minimum of five years related work experience to include budgeting, finance and or business analytics; or equivalent combination of education and experience. Work experience related to specific department or business unit function preferred. CERTIFICATES and/or LICENSESNone COMMUNICATION SKILLSExcellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. FINANCIAL KNOWLEDGERequires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis. REASONING ABILITYAbility to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills. OTHER SKILLS and ABILITIESAdvanced proficiency in Microsoft Office Suite. Spreadsheet skill set to include advanced functions such as graphics, pivot tables, macros and database management required. SCOPE OF RESPONSIBILITYDecisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.
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