Facilities Integrated Workplace Management System Analyst
Classification: Information Technologist Consultant - Career Department Name: Facilities Svcs & Operations Job Number: MB2021-PD2677 Status: Open Until FilledApply today! Applications Screening Begins Monday, April 19, 2021 Priority Screening Date: 04/18/2021 Recruitment Status:Apply today! Applications Screening Begins Monday, April 19, 2021
Position Description: Powered by an inspiring Founding Vision Statement, California State University, Monterey Bay (WWW.CSUMB.EDU) is a comprehensive, mid-sized four-year university whose staff and faculty help transform student lives by emphasizing project-based learning, requiring service learning, and promoting multicultural and global perspectives on and beyond the campus community. CSUMB is both an MSI and HSI and has a vibrant, diverse student body of nearly 7000 students and growing. Our faculty and staff, many of whom live in campus housing, appreciate living and working about one mile from the shores of the beautiful Monterey Bay. As one of the 23 campuses in the California State University (CSU) system, we offer excellent benefits, including housing, and competitive salaries for our faculty and staff. By 2030, CSUMB's sustainability initiative is to be carbon neutral.
PURPOSE: Under the general supervision of the Director of Facilities Maintenance and Operations, the Facilities Integrated Workplace Management System (IWMS) Analyst is responsible for providing technical support for the various software systems in use by the Facilities Services and Operations and Campus Planning and Development Departments. These departments are a top-performing service provider that enhances customer experience. The Facilities IWMS Analyst will advise the Director on the best approach to infuse technology into the business operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:
Data Administration and Support: Administer databases and ensure that data sources are accurate and readily accessible to the user community.
Develop assigned databases using database management packages/systems.
Develop and administer data policies, procedures and standards.
Analyze and define data requirements.
Maintain database archives by acquiring/installing data sets and documentation.
Assist in data transfers and file sharing via utility programs; Monitor, analyze, and verify data to ensure integrity.
Develop policies and procedures for access to remote resources and provide access to these resources.
Balanced Scorecard, benchmarks, and metrics to measure performance in key perspectives (i.e., financial, internal business processes, customer, and learning/growth).
Analyze data and provide real time reports on key performance indicators (KPI)
User Support: Provide consultative support and services to the user community to ensure problem resolution, system/data access, and optimal system performance.
Provide telephone or on-site support.
Assist users to develop or use applications and software packages and their features.
Install, configure, and modify applications, networks, databases, and other systems.
Act as a liaison and interface between staff and information systems resources and staff.
Training: Provide training and communication materials to users that maximize their ability to utilize system capabilities, features, and other resources.
Develop and/or conduct formal training programs, lab/equipment orientations and demonstrations, and self-guided tutorials on equipment, applications, databases, and related systems.
Write user documentation, user guides, instructor guides, training outlines, and technical training publications.
Assess campus training needs and develop and coordinate plans for training delivery.
Resource Evaluation and Needs Analysis: Provide technical advice and expertise in the evaluation, purchase, upgrading, and maintenance of software and/or hardware resources.
Advise and assist staff in the selection of available software, hardware and/or database systems, and sources to meet their needs.
Research available products and systems and recommend alternatives to meet identified needs.
Participate in needs assessments and evaluate potential purchases for compatibility with existing systems.
Specify maintenance contracts.
Prepare requests for proposals, cost estimates, and justifications.
Other Functions: Performs other job-related duties and special projects as assigned.
Knowledge, Skills and Abilities: Knowledge of applying standard theories, principles, practice, and techniques applicable to a university/higher education environment; operational analysis and techniques; excellent oral and written communications skills. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Experience in investigating and analyzing problems that have broad administrative impact and implications. Strong systems background as a user or functional developer. Experience in using spreadsheets, database query tools and word processing software applications at an advanced level; using/supporting a student information system such as Oracle-PeopleSoft (Campus Solutions/Student Administration), SCT Banner, Datatel, and/or other database student information systems.
Ability to research, develop and evaluate policies and programs, including skill in the collection, evaluation, interpretation of data to develop sound conclusions and make appropriate recommendations; quickly learn features of new software releases and modules, anticipate problems and address them proactively; analyze data requirements and research data availability; train/mentor others on systems skills and procedures, with the ability to communicate system/technical concepts and ideas to non-system/technical individuals; work as a team member; independently handle multiple work unit priorities and projects; establish and maintain cooperative working relationships within a diverse, multicultural environment.
Minimum Qualifications: To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelors degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems.
Specialized Skills: Along with the knowledge, skills and abilities above, have demonstrated competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Excellent written, verbal and listening skills in order to communicate effectively with both technical and non-technical users. Demonstrated ability to apply consultative skills to assess user needs and communicate technology systems and solutions; train others in work processes and procedures as required; make independent decisions and exercise sound judgment; ability to establish and maintain cooperative working relations with staff, faculty, students and others; adjust priorities and meet deadlines; work effectively as a team in a diverse employment environment. Ability to analyze and develop systems and technology-based solutions to meet user needs including applications, databases, and related systems.
Preferred Qualifications: Experience integrating Space Management; Operations and Maintenance; Capital Planning and Project Management, Energy and Utilities; Asset and Inventory Management; and Fleet and Fuel Management function. Five years of experience as a system administrator for an IWMS or CMMS software (i.e. TMA Systems, or similar systems).
Special Conditions of Employment: SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS:
All offers of employment are contingent upon the successful completion of a background check (including a criminal records check).
The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095.
Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the Universitys liability coverage.
May require occasional evenings and/or weekend work.
Office environment with standard equipment and tasks. Position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations.
Compensation and Benefits: POSITION INFORMATION:
Type of Appointment: Full-Time, Probationary
Collective Bargaining Unit: R09 Technical and Support Services (CSUEU)
Anticipated Campus Hiring Salary: High $5,000s to low $6,000s per month
CSUMB offers a premium benefit package that includes outstanding vacation, health, dental & vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (CalPERS); and 14 paid holidays a year. For more information, visit: CSU Benefits R09. Additionally, University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability, visit: Employee Housing.
For full consideration, applicants must complete the required online application prior to the priority screen date found at csumb.edu/jobs. Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned.
CSUMB is not a sponsoring agency for staff or management positions.
Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting University Personnel at (831) 582-3389. All employees must be eligible for employment in the U.S.
CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State University, Monterey Bay Annual Security and Fire Safety Report is available at: https://csumb.edu/clery
CSUMB is a smoke and tobacco-free campus.
CSUMB is an Equal Opportunity Affirmative Action employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.
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California State University Monterey Bay (CSUMB), is a comprehensive public university committed to serving the diverse people of California, especially the working class, historically under-served, and low income populations. The university values an educational environment of cultural and linguistic diversity and gender equity; ethical reflection and practice; effective and experimental use of technologies as resources to people and catalysts for learning; and the integration of cross-disciplinary models enabling students, faculty and staff to engage in innovative instruction and coordinated service learning. The curriculum is organized around student learning outcomes. It is global in perspective, and of sufficient breadth and depth to meet local, regional, and statewide needs, specifically those of both isolated rural communities and inner-city populations. The identity of the University is framed by substantive commitment to a multilingual, multicultural, intellectual community which enables students, faculty and staff to cross institutional boundaries for innovative instruction, broadly defined scholarly and creative activity, and coordinated community service. The campus is ...located on Monterey Bay, 100 miles south of San Francisco.
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