The National Association of County and City Health Officials (NACCHO), a national organization representing approximately 2,800 local health departments (LHDs) nationwide, has an immediate opening for a SeniorProgram Analyst – Performance Improvement.
The Senior Program Analyst is responsible for managing, implementing, and promoting project activities; identifying and responding to member needs; and assessing policies and programs.
The Senior Program Analyst is considered a senior content expert. This position may supervise the work of Program Analysts and administrative support staff.
Senior Program Analysts typically report to a Director or Senior Director. Work at this level requires substantial knowledge in the designated area, with both the conceptual understanding and sufficient professional experience to work on complex assignments with minimal supervision. Senior Program Analysts require proven analytical, research, and project management capabilities, as well as the ability to work on projects of a highly confidential and sensitive nature and interface with the highest level of internal and external stakeholders.
PROGRAM SPECFIC INFORMATION
As a key member of NACCHO’s Public Health Infrastructure and Systems (PHIS) team, this position leads and supports projects across the PHIS portfolio, which entails program design, implementation/ administration, and evaluation; conducting research and data management; budget and personnel management; and member (local health department staff) and funder relations, including adhering to funder requirements and meeting assigned deliverables. Training and meeting design and facilitation are also key activities.
This position will lead, manage, and support a number of performance improvement projects across the PHIS portfolio. A primary role for this position will be to lead the revision and evolution of Mobilizing for Action in Planning and Partnerships (MAPP), one of NACCHO’s flagship programs. While MAPP was initially developed in 2001 to aid communities in their community health (needs) assessment and planning (CH[N]A/CHIP), partnership development, and strategic planning activities. It is currently undergoing a major revitalization including the integration of health equity throughout the framework as well as the introduction of tiered approaches to allow communities to customize their pathway through MAPP. The new framework will result in a new tools and resources, including a revised MAPP handbook, and a suite of trainings to guide communities in their community health improvement processes. This position will lead and support a team to develop these activities through extensive field engagement, literature reviews, environmental scans, and content development. This position will also be responsible for overall MAPP project management, including coordinating work across multiple NACCHO staff, consultants, national, state, and local partners as well as overseeing project plans, funder communications, reporting and timelines.
Ideal candidates have a passion for public health, are curious, detail-oriented, independent workers and strong team players, proficient in prioritizing and multi-tasking, value continuous performance improvement, comfortable presenting/engaging and facilitating activities to groups, and are committed to addressing the social determinants of health and improving health equity. This position will have frequent contact with members and partners; therefore poised, polished, and authentic customer service, and excellent oral and written communication skills are expected.
COMPETENCIES AND EXPECTATIONS
Project Management – Ensures successful completion of program activities; Develops program goals and activities; Ensures alignment of program work with funder requirements and NACCHO’s goals.
People Management - Includes staff in planning, decision-making, facilitating, and process improvement; Takes responsibility for supervisees' activities; Makes self available to staff; Provides regular and constructive performance feedback; Develops supervisees' skills and encourages growth; Continually works to improve his/her own skills in leadership and management; Aligns staff knowledge and skills with program activities.
Analytical - Synthesizes complex or diverse information; Collects and researches quantitative and qualitative data; Uses intuition based on prior academic and professional experience to complement data; Designs workflows and procedures.
Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations as well as independently; Uses reason even when dealing with emotional topics; Assists other staff with problem solving.
Performance and Quality – Cultivates excellence; Fosters quality focus in others; Monitors progress, evaluates results, and implements improvements. Identifies opportunities to improve and promote quality.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Actively listens and seeks clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
POSITION SPECIFIC DUTIES
Leads the Mobilizing for Action through Planning and Partnerships (MAPP) evolution process, including action planning; visioning; coordinating across multiple NACCHO staff and consultants; serving as liaison to national, state and local partners; and maintaining funder relations (e.g., reporting, communications).
Acts as project lead/manager to support a CDC funding project on tracking funding flows to the local level and building the capacity of LHDs to apply innovate strategies in financing to improve community health.
Leads project development, implementation, coordination, and evaluation using knowledge and experience in public health, specifically in the areas of assessment and planning, performance management, quality improvement, strategic planning, change management, and public health accreditation.
Leads/informs the design of and facilitates in-person and distance learning workshops and courses, including on NACCHO’s Mobilizing for Action through Planning and Partnerships (MAPP) framework and Adaptive Leadership, as well as other meetings and events for local health departments and other partners and stakeholders at the local, state, national, and federal levels.
Performs day-to-day program management associated with projects and activities within NACCHO’s PHIS portfolio and ensures/supports the completion of project deliverables, including managing project-level budgets and workplan; writing reports/briefs; developing and supporting the execution of contracts, memorandum/a of understanding (MOUs), and other grantee agreements; designing and managing pilot/dissemination projects; tracking and monitoring project activities; and developing and sharing information with local health departments and other NACCHO partners and stakeholders.
Prepare, manage, and monitor assigned budgets.
Contributes to long-term project and strategic planning and the development of concepts, strategies, practices, and procedures to improve the efficiency and effectiveness of program operations and capabilities.
Provides technical and capacity building assistance to and communicates with local health departments and other external partners and stakeholders at the local, state, national, and federal levels.
Supervises or oversees programmatic staff at the Program Analyst or Program Associate level.
Supports the identification of and application for funding to support designated area of work.
Maintains situational awareness of research, policies, and practices relevant to designated area of work.
Collaborates with other staff, NACCHO members, and external partners in developing and executing projects and programs.
Develops presentations, scientific posters, and exhibits to share and promote project findings at professional and public meetings and conferences and contributes to internal and external publications, including peer-reviewed journal articles, educational materials and other public health tools, project summaries, and research briefs.
Serves as a liaison to NACCHO members and partners and communicates regularly with these groups regarding funding opportunities, conferences and trainings, and other information related to their designated area of work.
Represents NACCHO at external meetings and conferences related to their designated area of work.
Assists project staff in other duties as assigned.
Bachelor’s degree and certification in relevant professional field with a minimum of 5-7 years relevant work experience; or Masters’ degree or certification in relevant professional field with a minimum of 4-5 years relevant work experience; or equivalent combination of education and experience, including a relevant certification. Masters’ degree in public health is preferred.
Experience with local health departments, especially performance improvement activities including community health assessments and planning, as well as quality improvement, and performance management, is strongly preferred.
Experience applying healthy equity and related concepts (e.g., social justice, social determinants of health) in frameworks, tools, and practice.
Skilled in publicly delivering content and facilitating groups to meet project deliverables. Knowledge of various facilitation methods and techniques.
Knowledge of public health and performance improvement concepts, strategies, and approaches, particularly conducting community health (needs) assessment and planning (CH[N]A/CHIP) activities are required; experience directly engaging in CH(N)A/CHIP processes desired.
Knowledge of public health accreditation desired.
Skilled in project management. Able to work on multiple interrelated project components at one time.
Experience managing information, including using Excel and Word; developing presentations and conference posters, including using PowerPoint, and with data collection, management and qualitative and/or quantitative analysis is required. Experience designing and administering surveys, using Qualtrics, Survey Monkey or similar systems is desired.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Continually required to sit.
Occasionally required to walk for job-related reasons.
Occasionally required to reach with hands and arms.
Continually required to talk or hear.
Occasionally required to bend, lift or climb stairs.
Occasionally required to lift light weights (less than 25 pounds).
Occasionally required to travel
The noise level in the work environment usually is moderate
Full-time, Exempt, TERM: This position is considered a term position made possible through grant funding, some or all of which is scheduled to end July 31, 2021. While NACCHO will make every effort to secure continued funding, this position may be eliminated on July 31, 2021.
HIRING SALARY RANGE: $75,000-81,000 annually, commensurate with experience
This is a full-time, exempt position. This position is considered a term position made possible through grant funding, some or all of which is scheduled to end July 31, 2021. While NACCHO will make every effort to secure continued funding, this position may be eliminated on July 31, 2021.
The selected candidate must be a resident of the Washington, DC – Maryland
– Virginia (DMV) area within 30 calendar days of their start date.
Due to COVID, this may be fully remote to start, and the individual chosen for this position would be expected to work from their home office until resuming occupancy of NACCHO’s office. Currently, NACCHO is planning to transition back to the office on a reduced schedule in July 2021.
Post-COVID, this position may be expected to travel up to 15% of the time, on average, annually.
NACCHO offers generous benefits plan including but not limited to 13 days of sick leave, annual leave allowable accumulation up to 225 hours, and paid vacation leave, as well as other types of leave. NACCHO benefits include a generous health, dental, and vision plan, 5 percent of base salary contribution to 403(b) plan (not a matching contribution); paid short and long term disability plan and paid term life insurance. NACCHO also offers discounted gym membership.
SELECTION PROCESS: We only accept applications that follow the electronic process. No phone calls please. This position is subject to background screening. Qualified applicants should send a cover letter, resume, one writing sample with salary requirements to: PN-449 Senior Program Analyst, Performance Improvement using the following link:
At NACCHO, our commitment to equal employment opportunity and affirmative action seeks to ensure a work environment free of discrimination and harassment. We respect and value work force diversity among all employees and all those with whom we do business.
Internal Number: PN 449
National Association of City & County Health Officials