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Some careers have more impact than others.
If youâ€™re looking for a career where you can make a real impression, join HSBC and discover how valued youâ€™ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.
We are currently seeking a high calibre professional to join our team as aÂ Business Analyst Manager.
Provides expertise in Agile engineering practices (e.g. Scrum, Kanban, LEAN) as well as Disciplined Agile and SAFE framework experience
Leads agile engineering teams using DevOps practices such as test automation, continuous integration and continuous deployment
Contributes to the IT Portfolio and Programme Management practice
Provides insight as to how a BA should learn and progress throughout the organisation
Drives adoption of the practice across the BA community
Works within the Global Advisory and Environment Social & Governance (ESG) programmes, critical and complex Technology projects - that span across multiple business units and/or geographies
Supports and guides the Product Owner to create/evolve Product roadmap, creation of epics and writing of user stories and managing the product backlog
Creates analysis of customer journeys and product functionality
Helping define and track metrics and Key Performance Indicators for the product
Drives the Agile Team performance and outcome metrics as required
Engages with senior technology project and technology programme managers as well as product owners
Has a high level of expertise in multiple technical capabilities and competencies such: as cloud, mobile, digital, security, core banking, micro services, capacity management and architecture platforms
Has an expertise in process and is considered an authority in multiple areas, such as: disciplined agile software delivery, production support processes, continuous DevOps pipelines
Understands risk exposure to the bank and help senior colleagues manage it
Assures delivery through the entire life-cycle of the project of user requirements through to live
Drives measurable continuous improvement into all delivery environments across all disciplines
Influence the project approach, building stakeholder buy-in around the project plan, commitments and changes
Support Technology teams to manage delivery proactively, balancing scope, schedule, resourcing, dependencies, communications, budget
Provide management to maintain a focus on how the project aligns to wider programme objectives, where appropriate, and to the change portfolio across HSBC
Oversee the monitoring and reporting of progress, issues, dependencies, risks to the programme management, internal stakeholders and/or steering committees
Make recommendations to influence decision-making in order to maintain progress towards delivery and benefits realisation
Establish effective governance and controls, in line with Business Transformation Framework and coordination of cross technology teams, cross Global Business/Global Functions delivery
Strong knowledge of Project management skills, Business Analysts Skills and proven professional with considerable at least 10 years of experience as project or programme lead, preferably within Banking
Agile trained and proven records of working in Agile environments
Proven record in decision making, analytical, problem solving and people management and experience in managing difficult stakeholders of different work streams
Proven record in Risks management
Proven record in excellent presentation skills with strong governance in programme management experience with senior management at Chief level
Proven leader to delivery of on time and on budget projects that achieve business case stated outcomes, a driver with bias towards delivery at pace and controlling project outcomes
In depth and well-rounded experience of working in a banking and Insurance environment and change projects
Excellent and Proven record of Stakeholder management experience, especially impactful communication, influencing and running project governance Implementation, change management and benefits realization
Good prioritizing, multi-skills, organizational, time management ability and able to work in dynamic and fast pace culture including multiple hat
Hands on attitude being able to cope with a wide range of different requirements and projects aspect including data migration, process streamline, finance, pricing, products, vendor and infrastructure
Excellent verbal and written communication skills
Strong Team works, and able to promote an environment of cooperation and trust, overcoming resistance where encountered
Promote pace and energy within the team and leads by example, had good cooperation, and always seeking opportunities for personal development
PMP or MSP Certified / Certified Business Analysis Professional (CBAP)
Agile Certify/Scrum master, streamline processing and best practice techniques
FLMI Certify or equivalent (e.g. LOMA)
Excellent in using Excel, PowerPoint, Jira and Confluence
Lean Six Sigma Certification and Business reengineering knowledge
To be considered for this role, the relevant rights to work in Singapore is required.
Youâ€™ll achieve more when you join HSBC. www.hsbc.com/careersÂ
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Issued by The Hongkong and Shanghai Banking Corporation Limited.