The Technology function provides IT services to the Fidelity International business globally. These include the development and support of business applications that underpin our revenue, operational, investment, compliance, finance, legal, marketing and customer service functions. The broader organisation incorporates Infrastructure services that the firm relies on to operate on a day-to-day basis including data centre, networks, proximity services, security, voice, incident management and remediation.
The Real Estate Technology team comprises systems development and support, and business change across various geographic locations. The services include development, enhancements and support of in-house developed application and vendor provided products.
The Business Analyst plays a key role in delivering technology-based business solutions. This position is in the Real Estate Technology team, which is part of the Investment Services and Solutions Technology group, and will primarily be responsible for liaising with the Real Estate Business Stakeholders to define business problems, opportunities and solutions. The role requires a skill set that encompasses the full spectrum of business analyst activities through the project life cycle but with a particular attention on data analysis, data workflow and reporting in the Real Estate context. The role is client facing and will require excellent relationship management and communication skills to ensure a superior service to our clients is maintained.
Planning and execution of business analysis on projects throughout the project lifecycle to agreed timescales and budgets
Capture & clarification of business requirements, including data and reporting requirements, and all areas of business change impacted, through a range of analysis techniques
Providing direct input into project timelines, estimation, action plans & risk management procedures. Running small pieces of work and workstreams within larger programmes
Facilitate discussions and workshops to help define solutions and take initiatives forward.
Analysis of data, reviewing and resolving discrepancies and drawing conclusions from the analysis.
Supporting data recipients in their use and understanding of the data available
Communicate effectively with Real Estate stakeholders and technology partners at different levels.
Acting as a proxy customer with the development teams, facilitating open communication between the customer & development team
Driving & reviewing test scripts for both system integration and user acceptance. Driving user acceptance criteria with the customer
Interact & work with third party partners and suppliers as required
Maintain alignment and knowledge of the strategic business goals and help shape initiatives.
Experience and Qualifications
Proven business analysis experience within the Real Estate function of an Asset Management or Investment Banking environment with a track record of successful implementations & strong business relationships
Functional experience of large-scale Real Estate systems such as Yardi or Horizon/Qube
Ability to think from a customer viewpoint and provide a high level of service to internal clients
Good communication and presentation skills with the ability to address different audiences with the right level of complexity and refinement.
Strong analytical and problem-solving skills.
Experience working with offshore teams
Experience working on all phases of the IT systems development life cycle, including an Agile methodology
Strong team player
Foster, develop & maintain working relationships with business stakeholders
Ability to work at a strategic and tactical level
Initiative in keeping abreast of industry practices, analytical and design methods, system tools and techniques.
Self-motivation and management are essential.
Flexibility and an open attitude to change.
About Fidelity International Fidelity International offers investment solutions and services and retirement expertise to more than 2.5 million customers globally. As a privately held, purpose-driven company with a 50-year heritage, we think generationally and invest for the long term. Operating in more than 25 countries and with $739.9 billion in total assets, our clients range from central banks, sovereign wealth funds, large corporates, financial institutions, insurers and wealth managers, to private individuals.
Our Workplace & Personal Financial Health business provides individuals, advisers and employers with access to world-class investment choices, third-party solutions, administration services and pension guidance. Together with our Investment Solutions & Services business, we invest $567 billion on behalf of our clients. By combining our asset management expertise with our solutions for workplace and personal investing, we work together to build better financial futures.
Our clients come from all walks of life and so do we. We are proud of our inclusive culture and encourage applications from the widest mix of talent, whatever your age, gender, ethnicity, sexual orientation, gender identity, social background and more.
As a flexible employer, we trust our people to perform their role in the way that works best for them, our clients and our business. We are a disability-friendly company and would welcome a conversation with you if you feel you might benefit from any reasonable adjustments to perform to the best of your ability during the recruitment process and beyond. Data as at 31 March 2021. Read more at https://www.fidelityinternational.com/
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