SUNY Budget Title: Senior Staff Assistant Salary Level/Grade: SL3 Work type: Full time Location: Brockport Department: Student Accounts and Accounting Categories: Management & Professional
Located in Western New York, State University of New York College at Brockport is a nationally recognized and accredited public institution with competitive state health insurance and retirement plan options. SUNY Brockport also includes Brockport Downtown and sponsors the Rochester Educational Opportunity Center (REOC), both located in Rochester, NY. We are an inclusive employee-oriented university. Be yourself and start your career here. Help us build a better Brockport!
Job Summary: SUNY Brockport, State University of New York is accepting applications for a Collections Analyst. This position is responsible for managing all facets of the College (SUNY), New York State as well as federally-mandated delinquent debt collection processes. The person in this role will act as the main liaison between the College and external collection agencies, New York State Office of The Attorney General, and the federal government to ensure compliance with NYS Finance Law and Federal Fair Debt Collection Practices Act. The person in this role will also staff the department's service counter, manage the department email account and phone system; provide courteous, professional and accurate assistance to all internal and external customers, while maintaining the confidentiality of sensitive customer fiscal and personal data.
Bachelor's Degree by time of appointment from a college or university accredited by the U.S. Department of Education or an internationally recognized college or university.
3 to 5 year's professional work experience in a customer service environment.
Demonstrated professional experience performing the collection of delinquent debt or bookkeeping functions.
Demonstrated high level experience with software/database and computerized financial systems.
Demonstrated knowledge and experience using Excel at an advanced level.
Ability to work effectively with students, public, college community and external constituencies, with an appreciation for cultural and group differences.
Demonstrated high level professional experience with student enterprise software/database and computerized financial systems; Ellucian/Banner preferred.
Professional experience with NY State (HESC, NYS Office of the Attorney General) and/or SUNY financial/accounting system.
Professional experience with private, NYS and federal Financial Aid (loans, grants). Work Schedule: Monday - Friday, 7:45am - 4:15pm
Salary and Benefits: Minimum Salary, $50,148 May be benefits eligible; more information at Careers@Brockport. This position is not eligible for visa sponsorship. Application Instructions: Visit jobs.brockport.edu to complete an application including your letter of application that addresses required and preferred qualifications, resume/CV, and contact information for three professional references. Background Investigation Statement: All applicants are subject to a pre-employment background check.
New York State Executive Order:
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations via email at firstname.lastname@example.org.
We are part of an academic community committed to fostering integrity, civility, and justice. We affirm that the dignity of our Brockport community is protected when free speech, academic freedom and individual rights are expressed within a climate of civility and mutual respect. Striving to learn from each other, we value human diversity because it enriches our lives and it is fundamental to the College's commitment to teaching, learning, scholarship and service leading to student success.
SUNY Brockport is an AA/EEO/ADA employer. The College actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the College.
Founded in 1835, The College at Brockport is a nationally recognized comprehensive public college focused on student success. We are proud of our academic quality and exceptional value. Our 464-acre campus has 67 buildings occupying about one-quarter of the campus, with rolling grassy fields and wooded land. Each year, The College at Brockport awards approximately 25 percent of all bachelor's degrees in the Rochester area, with many alumni staying in Rochester to work or attend graduate school. Our alumni serve in leadership roles in business, government, public safety, health care, the arts, sciences and education.