We are not just offering a job but a meaningful career! Come join our passionate team!
As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. State Farm embraces diversity and inclusion to ensure a workforce that is engaged, builds on the strengths and talents of all associates, and creates a Good Neighbor culture.
Our Interpretation Team is a small group of individuals that are passionate about their bilingual skills, working to provide excellent interpretations for our business partners. Interpreters demonstrate every day their high level bilingual skills while providing excellent customer service.
Office location: Our Richardson campus is conveniently located near the local transit and we have several restaurants on campus.
We offer competitive benefits and pay with the potential for an annual financial award based on both individual and enterprise performance. Our employees have an opportunity to participate in volunteer events within the community and engage in a learning culture. We offer programs to assist with tuition reimbursement, professional designations, employee development, wellness initiatives, and more!
Provide interpretation by telephone for State Farm associates Interpret conversations clearly and concisely in both languages Use in language State Farm glossaries to assist in preventing a communication breakdown Recognize consistent problem areas and report them to management Recognize unusual events affecting customer service and work with management to resolve Suggest methods to update, simplify, and enhance processes, procedures, and technologies Demonstrated ability to speak source and target language at Advanced High or Superior ACTFL Proficiency level May assist less experienced Interpretation Service Representatives with procedural issues, unusual customer requests and minor system/equipment problems as needed
Incumbent must pass an oral language assessment at an Advanced-High or Superior level.
Incumbent may work irregular hours based on work load and job requirements.
Incumbent must be willing to work flexible work shifts and may be required to work holidays and weekends.
Make an impact while being a part of the #1 auto and home insurer in the United States. State Farm, a Fortune 50 company, is consistently recognized as a top employer in the U.S.
Working at State Farm® takes heart. We help customers protect the things that matter most to them. We help them get back on their feet after an accident or disaster. And, we help people plan ahead for the future they want.
Our employees are challenged, guided, and empowered. As a community, we help one another grow professionally and personally. It’s part of who we are and have been since 1922.