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ACORD Solutions Group

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Hastings, Michigan

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Hastings, Michigan

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ACORD Solutions Group

Little Falls, New Jersey

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Workforce Forecast Planning Analyst
Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help the pets we all love receive the veterinary care they need. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves. Position Summary: Are you passionate about creating and analyzing reporting data to manage forecast accuracy, identify trends, and develop recommendations to improve Contact Center performance? Our Workforce Planning team is growing! The Workforce Planning Analyst is responsible for the daily efforts to provide a phenomenal customer and employee experience by effectively delivering real-time management and executing optimal schedule placements. Candidates for this position h


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