Account Manager-Sales-Custom Integration Audio/Video - $80,000-$100,000 a year
Location: Scottsdale, Arizona
Type: Full Time
Preferred Education: Some College
Salary: $80,000-$100,000 a year
Account Manager - Sales-Home and Audio/Video Automation
FLAS Status: Salary, Exempt
What is Custom Integration: Custom integration is the design and installation of custom technology solutions for a home and/or business. Custom integrators offer solutions for home automation, audio/video, surveillance, outdoor a/v, access control, lighting control, automated shades, networking, consulting and more. The central aspects of a custom integrators business are smart home products, home theaters, centralized control, automated lighting and general audio/video entertainment.
What CI Products do we sell: Standard consumer electronics, smart home products and more specialized networking/installation parts. The primary products would be audio/video equipment including: televisions, speakers, receivers and streaming devices. Supporting/installation products include cables, wire, mounts, racks, switches, connectors and more. Areas of potential growth are automated lighting and shades and also surveillance. The primary vendors are Samsung, Sony, Denon, TruAudio, Roku, Red Atom, Ubiquiti and Google Nest.
The Account Manager position for DOW Technologies is primarily responsible for developing and increasing business in their designated territory and pillar. You will be responsible for managing and strengthening existing accounts, as well as finding and growing new points of business, developed directly by you or developed from leads provided by any of our external partners. Job responsibilities and obligations may extend beyond normal workday hours; you may be required to work before and after hours or on weekends in order to accomplish your goals. This position will work closely with all DOW management to provide you and our customers with the materials and programs needed to make them successful.
Essential Duties and Responsibilities:
Manage, plan and execute growth strategies for accounts within your designated territory.
Responsible for increasing the profitability of DOW’s territories and footprint.
Find and develop new relationships, along with maintaining existing relationships with customers.
Maintain sufficient customer communication and assistance through phone, e-mail, online presentations, screen share and in-person meetings.
Responsible for cooperating and interacting in a team environment that allows the professional growth of all employees.
Communicate effectively with DOW Management, other Account Managers, and other internal departmental teams.
Create a monthly in-depth analysis of the territory, significant account changes, and any new competitive information.
Resolve customer conflicts and provide solutions in a timely manner.
Enhance Sales and DOW's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Excellent organizational, time management and project management skills.
Strive to exceed projected Key Performance Indicators.
Regularly meet with DOW Management to develop and shape the DOW Technologies vision.
Ability to travel for short or extended periods including overnight travel as requested.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits We Offer
401K Plan with 10% unlimited company match
Medical, Dental and Vision Insurance
Special employee recognition days – observe major holidays
Paid PTO, Bereavement and Jury Duty
Relaxed dress code
Flexible scheduling if it can meet the needs of customers
Product and technical training
Upbeat atmosphere and fun work culture
Family owned and operated
Employee Purchase Program with a payroll deduction potential
Highly focused and proactive to handle simultaneous deadlines.
Extremely motivated, self-starter with a passion to succeed.
Drive to learn new technologies and products.
Ability to manage multiple tasks and work well under pressure.
Knowledge of computer programs including Microsoft Office Suite, word processing, spreadsheets and databases; media storage.
Valid driver’s license with reliable transportation.
Excellent verbal and written communication skills.
Able to sit and work at a computer keyboard and using the telephone for extended amounts of time.
Able to perform general office administrative activities.
Able to stoop, kneel, bend at the waist and reach on a daily basis.
Ability to safely, frequently and independently move and handle up to 25 lbs.
Ability to drive 3-5 days a week for up to and exceeding 8-10 hours a day
Ability to travel via airplane as required
Ability to work in a constant state of alertness and safe manner
For over six decades, DOW Technologies has supported independent retailers with outstanding products, solutions, and services. Dedication to excellent customer service has been a constant as DOW has grown. What started as a single location, electronic repair parts and off-air equipment distributor has now grown into a premier technology distributor serving 22 states, Washington, D.C and Puerto Rico from seven strategically located distribution centers.
Consistent family ownership for over the past 45 years has developed a strong company culture and driven DOW to capitalize on growth and expansion opportunities. With this combination of excellent customer service and a valued company culture, DOW has made a mark in the industries it serves, winning awards and praise for its efforts.
As DOW looked toward the future, a decision was made to update the company name to better align with DOW’s current and future business strategy. The breadth of products and services that DOW now offers has outgrown the product offerings suggested by the use of ‘Electronics’ in the company name. The new name, DOW Technologies, reflects a company culture that is engaged with the technological solutio...ns it offers. The brand and culture of DOW Technologies reinforces experience with and knowledge of the products and services offered to better support its customers.
DOW Technologies is poised for another six decades of success and growth.