The Enterprise Quality and Vendor Analyst will oversee the Quality Assurance process for staff & manage vendor selection and performance.
This includes supporting the quality assurance activities related to billing, collections, and cash processes. The Analyst will work with both Patient Financial Services management and staff to perform front-to-end quality audits to ensure accurate billing and adherence to both Standard Operating Procedures and trained protocols. The Enterprise Quality and Vendor Analyst will also assist with tracking and trending Quality Assurance review data and provide input regarding policy and procedure improvement.
This includes new vendor recommendations, request for proposal, selection process, and onboarding. For existing vendors this includes reconciliation, performance monitoring and accountability, contract renewal, performance issues, and dispute resolution.
Given the COVID-19 pandemic, and the need to protect patient, employee, and visitor safety, UK HealthCare is requiring all employees to comply with the COVID-19 vaccination policy prior to starting employment. Therefore, as of September 15, 2021, UK HealthCare requires all employees, including new hires prior to their first day of employment, to submit appropriate documentation showing, i) completion of the first vaccination against COVID-19, or ii) completion of the full vaccination series against COVID-19 (i.e., two weeks past completing their complete COVID-19 vaccination series), or iii) approved exemption (medical contraindications or a sincerely held religious belief) through the formal vaccine exemption process from the COVID-19 vaccination requirement. For those employees who have completed the first vaccination against COVID-19 prior to their first day of employment, the second vaccination (if applicable) must be completed following the vaccination recommended schedule to be considered fully vaccinated.
The ideal candidate will possess experience with hospital systems, professional auditing, billing, government collections and follow-up protocols; be customer service oriented; possess in depth HIPAA knowledge; have the ability to lead and direct others toward goal setting and attainment, taking into account divergent demands while managing scope and timelines; be well organized with a strong emphasis on accuracy and attention to detail; proficient in Microsoft Office, to include Outlook, PowerPoint, Word and Excel; excellent communication skills (both written and verbal); solid time management, critical thinking, follow-through and planning and organizational skills are all critical to the success of this position; and a thorough understanding of resource and employee management. A high level of respect for confidentiality is a must.
Position Time Status: Full-Time
Required Related Experience:
Required License/Registration/Certification :
Bachelor's degree and at least two years experience in accounting, auditing, insurance claims, and billing, medical office and or clerical work preferred. Previous experience working in a healthcare revenue cycle operation highly preferred.
University Community of Inclusion:
The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Adjacent to downtown Lexington, UK is nestled in the scenic heart of the beautiful Bluegrass Region of Kentucky. UK's campus covers more than 814 acres, with more than 30,700 students and 13,500 full-time employees, including nearly 2,400 full-time faculty and librarians.