Virtual Senior Applications Analyst | AdventHealth Information Technology
Location Address: Remote, local to Central Florida
Top Reasons to Work at AdventHealth Corporate
Immediate Health Insurance Coverage
Career growth and advancement potential
Award-winning IT Department
Full-Time, Monday – Friday
You Will Be Responsible For:
Analyze operational requirements and system capabilities to propose effective solutions. Develops system design, including functional specifications, and implements strategies based upon the analysis of specific operational needs. Analyzes business and user needs and documents business requirements, defines benefits and estimates cost at an advanced level.
The Applications Analyst - Senior works independently and successfully engages simultaneously in multiple initiatives of moderate to high complexity across the organization.
Complete application configuration changes. Obtain change control sign off. Configures application changes according to standards. Document application changes, testing plans, testing results and project requirements in the AIT Revenue and Administrative Systems approved tool for Knowledge Management.
Test configuration and workflow changes. Develop test scripts. Performs unit, system, and integration testing per standards, and documents outcome.
Optimizes, maintains and supports application/system as required. Provides on-call support, Troubleshoot and resolves complex production support issues. Leads escalation procedures.
Develop and maintain SQL scripts to enhance Perceptive Content integration and performance.
Develop scripts to import and export metadata and images to/from Perceptive Content.
Develop and support customizations in Agiloft using Agiloft proprietary build tools.
Leads assessments, searches, implementations, and upgrades for third-party applications.
Communicates application issues with vendor per vendor's reporting process. Ability to use own cell phone for texting and phone call communication. Able to respond to issues while on call within 30 minutes of being contacted.
Leads collaboration and communications with internal and external stakeholders within multiple venues.
Identifies data integrity issues and analyzes data and process flows for process improvement opportunities. Performs data analysis to include the use of SQL or other technical tools in order to extract requirements, identify data inaccuracies, and ensure accurate processing and reporting with minimal to no supervision.
Creates and provides department and/or customer documentation as it relates to AIT Revenue and Administrative Systems solutions. Trains the customer on how to use applications with advanced expertise. Provides Go- Live Support to include necessary travel to AHS facilities within Florida and out of state.
Works closely with Team Lead or Manager when researching, planning, building, and implementing approved projects. Partners with Team Lead or Manager to oversee the delivery of solutions and appropriately manages and escalates risks and issues.
Oversees projects with minimal to no supervision to include the planning, design, execution and on-going monitoring of activities to ensure successful completion and meeting of deadlines.
Acts as super user to application, trains and mentors new employees with no help.
Use SQL, Scripting and a database knowledge to research and problem solve technical issues at an advanced level.
Serves as a primary mentor and utilizes expertise in application logic, providing technical guidance and oversight, and acting as a point of escalation and technical expert with advanced level.
What You Will Need:
Education and Experience Required:
Bachelor’s degree in Healthcare, IT, Computer Science, or related field OR 5 years’ experience supporting software applications in a complex environment.
3-years’ experience leading moderate to complex projects.
3-years' experience creating moderate to advanced SQL scripts to improve application integration and performance.
3-years’ experience documenting workflow design and identifying areas for improvement.
Experience with Agiloft Contract Life Cycle Management System and Perceptive Content Document Management System preferred
Knowledge and Skills Required:
Knowledge of software development, revenue cycle systems implementation and systems development lifecycle.
Displays strong customer service skills.
Strong interpersonal and teamwork skills.
Conceptual and practical understanding of various training techniques for users with various learning styles.
Advanced knowledge of HL7 concepts and operating within an Integrated HealthCare applications environment.
Advanced ability to manage multiple tasks within deadline constraints.
Intermediate to advanced SQL knowledge and relational database knowledge.
Ability to work with no supervision while supervising people and projects.
The Applications Analyst - Senior works independently and successfully engages simultaneously in multiple initiatives of moderate to high complexity. Is responsible for activities that cover analysis, design, configuration, testing, implementation as well as application support, performing troubleshooting, and issue resolution. Serves as a primary mentor and utilizes expertise in application logic, providing technical guidance and oversight, and technical expertise. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.