Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,445 full-time undergraduates and 5,125 graduate and professional students. Ranked 35 among national universities, Boston College has 878 full-time and 1,201 FTE faculty, 2,750 non-faculty employees, an operating budget of $1.2 billion, and an endowment in excess of $2.8 billion.
Provides operational support and stability of University voice, data, video and/or wireless network services. Part of the team responsible for configuration, installation, maintenance and troubleshooting of the University's data network This includes local area networks (LANs), wide area networks (WANs) switches, routers, firewalls, Voice over Internet Protocol (VoIP), and/or wireless and wired access layers. Participates on a team responsible for optimal network performance in a 24x7 environment. Knowledge of Extreme Networks switch gear a plus.
Project Coordination/Implementation; Team member or individual lead of a wide variety of project work aligned with the priorities of other ITS departments. Serve on teams responsible for a wide variety of ITS project work. Prepare project specification worksheets, drawings, spreadsheets, inventory requirements and parts lists. Monitoring/Troubleshooting; Provide operational support to troubleshoot and provide hands-on assistance with crisis resolution of existing systems or services. Diagnose local area networks (LANs), wide area networks (WANs) and wireless networks to ensure smooth and reliable operations. Serve as the first line of defense for network outages.
Technical Documentation; Responsible for the creation and ongoing review of performance metrics. -Monitor performance metrics for trend analysis. Execute established processes to address and resolve service tickets. Prepare, review and update technical documentation.
Associate Network Engineer Hiring range 65K to 69k
Network Engineer Hiring range 70k - 85k
Senior Network Engineer Hiring range 83k - 102k
Bachelor's degree required.
Higher education or large campus/complex experience a plus.
Knowledge of network protocols
Associate Network Engineer: Minimum of one year of related network engineer or IT industry experience. Experience with VLANs, data switch configuration, network monitoring, and wireless network.
Network Engineer: Minimum of three years of related network engineer experience to include network design, operational support, hands-on implementation and configuration of network devices as well as cabling in a large LAN/WAN environment. Experience configuring, installing, testing and troubleshooting edge switches, wireless access points, VPN, voice & video over Ethernet, network monitoring and response to outages in a 7x24 environment.(Network Operations) OR Experience configuring, installing, testing and troubleshooting analog and digital and SIP telephones. (Voice Services).
Senior Network Engineer: Minimum of five years of related network engineer experience in all of the above, plus experience leading project and implementation teams. Experience with Cisco router configuration, Virtual Port Channel (VPC), PCI compliance and VPN configuration is a plus. Experience with Extreme Networks equipment, VLAN configuration and in-depth troubleshooting with network sniffer gear and other diagnostic tools. (Network Operations).
Boston College offers a broad and competitive range of benefits depending on your job classification eligibility:
Tuition remission for Employees
Tuition remission for Spouses and Children who meet eligibility requirements
Generous Medical, Dental, and Vision Insurance
Low-Cost Life Insurance
Eligibility for both University-Funded 401k and Employer-Sponsored 403b Retirement Plans
Boston College conducts background checks including education, and verifies COVID-19 vaccination as part of the hiring process.
Boston College is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of any legally protected category including disability and protected veteran status. To learn more about how BC supports diversity and inclusion throughout the university please visit the Office for Institutional Diversity at https://www.bc.edu/offices/diversity .
Boston College is one of the nation's best and most selective universities, with U.S. News & World Report ranking Boston College 31st among national universities, and Forbes ranking it 26th in its 2012 America's Best Colleges listing. Boston College confers more than 4,000 degrees annually in more than 50 fields of study through eight schools and colleges. Faculty members are committed to both teaching and research having earned nearly $60 million in research grants in the last year alone. The University has made a major commitment to academic excellence. As part of its Strategic Plan, Boston College is in the process of adding 100 new faculty positions, expanding faculty and graduate research, increasing student financial aid to more than $128 million annually, and widening opportunities in key undergraduate programs, such as international study, internships and student formation.