American Public Works Association (APWA) serves professionals in all aspects of public works by providing innovative education and credentialing opportunities for individuals working within the public works industry. The Membership Development Manager is a critical component of the Membership & Engagement Department, focused on expanding existing membership and directly supporting current members and groups.
About the Membership Development Manager
This position develops and implements membership recruitment efforts, tools and resources for APWA from a national perspective including focused recruitment and engagement of young professionals. This person will proactively identify membership opportunities and create strategies to connect with new markets and groups. They will create and manage a recruitment plan with identified metrics and benchmarks to evaluate success of initiatives. They will execute targeted marketing campaigns and development membership recruitment materials for use by staff and volunteer leaders. The Membership Development Manager will coordinate the national recruitment efforts with internal staff who support APWA chapters, manage external communications for the department, and serve as staff liaison to assigned committees and task forces.
What you will need to succeed:
Bachelor’s degree in marketing, public administration, or related area
A minimum of three years of related experience in membership development, sales, or association management.
Excellent verbal and written communication skills
Strong computer skills using Office 365 programs and CRM(s)
Ability to manage multiple projects and tasks
Strong team orientation
Ability to prioritize workload, detail-oriented with flexibility to serve customers
Comfortable presenting to various audiences, including potential members, volunteers, board members and staff.
What will differentiate you:
Leadership: the desire to take initiative and actively contribute to the team and association
Communication: the ability to communicate effectively and professionally with all levels of individuals including volunteers
Commitment to service: prioritizing ownership and resolution for each contact
Association Experience: working with an association and understanding the customer service needs of members and volunteers.
Why APWA? Check out our benefits!
We offer remote hybrid work schedules, excellent health, dental and vision insurance programs, matching retirement benefits, 37.5 hour work weeks with the opportunity to have 2 Fridays a month off. APWA also invests in the APWA staff with professional development opportunities, leave time and a flexible work culture.
We’re proud of the work we do because our work matters. Every role at APWA contributes to advancing the quality of life for others as we support those who operate, improve and maintain public works and infrastructure. With supporting over 30,000 members across North America, we’re always looking for motivated and inspiring people to join us.
The American Public Works Association is an educational and professional association of public agencies, private sector companies, and individuals dedicated to providing high quality public works goods and services.
Originally chartered in 1937, APWA is the largest and oldest organization of its kind in the world, with headquarters in Kansas City, Missouri, an office in Washington, D.C., and 63 chapters throughout North America. APWA provides a forum in which public works professionals can exchange ideas, improve professional competency, increase the performance of their agencies and companies, and bring important public works-related topics to public attention in local, state and federal arenas.
The association is a highly participatory organization, with hundreds of opportunities for leadership and service, and a network of several dozen national committees in every area of public works. Governed by a 17-member board of directors, elected at both the regional and national levels, APWA is an open, flexible association with a diversified membership of 30,000 and a reputation for quality services and products