Hastings Mutual is currently looking for an Application Product Manager. The individual in this role's primary responsibility is to maximize the value of the system development team’s work for an assigned application through a clearly defined product roadmap, ensuring the product delivered aligns with the organizational needs of all business groups with minimal impact on future upgrades and maintenance. In addition, they will also be responsible for ensuring consistency in the look, feel, and functionality of systems and business processes across all lines of business.
Position Duties & Responsibilities
Defines and drives the roadmap and strategy for an assigned application while managing the details from top to bottom.
Works closely with stakeholders across the organization to ensure the application roadmap supports the organizational short and long-term goals.
Responsible for consistency in business process documentation for all lines of business in an assigned application.
Approves or rejects User Stories, Test Case Scenarios, Quality Assurance Testing Plans, End to End Testing, and User Acceptance Testing.
Prioritizes backlog using business value, return on investment, and cost of delay estimates to ensure that the system development team is delivering optimal business value.
Creates and communicates User Acceptance test plans and scripts that will determine optimal application performance according to specifications; revise as needed.
Reviews new features and approve or reject per business needs to minimize upgrade cost and maintenance.
Inspects progress throughout the system development life cycle and work with primary stakeholders to accept or reject work.
Attends and participates in requirement meetings as needed to understand system requirements and enable informed decision-making.
Attends Scrum of Scrum, Daily Scrum, and other meetings associated with ongoing system development life cycle as well as project initiatives.
Candidate Requirements & Qualifications
Bachelor's degree in a Business or Information Technology designation, or equivalent experience, required.
Knowledge of the Property & Casualty insurance industry product(s), customer, and processes strongly desired.
Prior experience as a Product Owner, Business Analyst, Senior Business Analyst, etc. required.
Prior supervisory experience strongly desired.
Demonstrated strategic and conceptual analytical thinking as well as excellent decision-making skills.
Demonstrated ability to build teams and generate a spirit of cooperation while coordinating diverse activities and groups as well as negotiating skills within a team environment.
Excellent interpersonal skill; the ability to collaborate positively with people from different disciplines and varying degrees of technical experience.
Competent in delivering clear, concise, and tactful communication with senior management, stakeholders, and peers.
Proven ability to manage deadline pressure, ambiguity, and change, while being flexible and adaptable required.
Experience working within the Guidewire insurance suite (PolicyCenter, BillingCenter, ClaimCenter) preferred.
From our humble roots in 1885 providing coverage for windstorm damage, Hastings Mutual has evolved into a leading regional property and casualty insurance carrier, offering innovative products for businesses, farm owners, and individuals. We work with customers in six Midwestern states (Illinois, Indiana, Iowa, Michigan, Ohio, and Wisconsin). Hastings Mutual is known for its financial strength, high ethical standards, and culture of service and responsiveness.
The core of our ongoing success is our employees. Whether at the corporate offices in Hastings, Michigan, the information technology office in Alpharetta, Georgia to our remote team members throughout the Midwest, Hastings Mutual is made up of talented professionals across multiple divisions and functional areas. Our commitment to our employees and work culture has been confirmed with our inclusion in the “Best and Brightest Companies to Work for in West Michigan” each year since 2011.
Hastings Mutual offers a friendly, family-like environment that values transparency and approachability. We recognize the hard work of our employees with many benefits, including fully paid certification training, a cafeteria, and fitness... center at our corporate offices, ongoing professional development opportunities, and financial stability backed by our “A” rating from A.M. Best. We also have a long-term commitment to the communities in which we live and work, either through partnerships with local charitable organizations or through our own Hastings Mutual Charitable Foundation.
At Hastings Mutual, we’re always looking for professionals of all experience and education levels to help us continue our more than 130-year history of successful, stable growth.