Unum is a company of people serving people. As one of the world's leading employee benefits providers and a Fortune 500 company, Unum's financial protection benefits help protect more than 36 million working people and their families from the financial impact of illness or injury. Unum's three distinct, but similarly focused US businesses - Unum US, Colonial Life, and Starmount Life - are each a market leader in making disability, life, accident, critical illness, dental, and vision insurance accessible in the workplace.
Headquartered in Chattanooga, Tennessee, Unum also has significant US operations in Portland, Maine, - and over 35 field offices nationwide. Colonial Life is headquartered in Columbia, South Carolina with over 40 field offices nationwide. Starmount Life is based in Baton Rouge, Louisiana, and is the dental and vision center of excellence for Unum in the US.
This position in responsible for developing and executing strategic programs that directly support the Business Strategy. This position will lead a team of Market Consultants with goal of partnering with sales to identify areas with most potential for increase sales which could include in-force block growth, new business and persistency.
This role will also be responsible for a team of multi-level Market Specialists. The team delivers rates to brokers, sales teams, and underwriting partners in support of growth strategy and objectives. The team will also support the sold case proposals process and establish collaborative partnerships with key business partners to ensure that rate delivery and proposals meet the needs of all internal and external stakeholders.
Principal Duties and Responsibilities
Develop and direct strategic initiatives that directly support the business strategy
Leverage reports and other materials as needed, including researching any issues, analyzing the data and resolving discrepancies; provide complete and insightful analysis and recommendations to guide management decisions
Work effectively/collaboratively with other functional partners on various projects and business needs, regularly playing a primary role in driving project implementation.
Foster a team environment to include on-going communication and partnership between internal partners and the field to achieve National Practice objectives
Evaluate and provide regular candid feedback to direct reports on performance, and assist in creating meaningful performance plans that develop the team to their fullest potential.
Accountable for leading the organization through the demonstration of a broad decision making and proactive approach to business challenges facing the team and department.
Establish strong partnerships with the cross functional management teams
Establish strong relationships and partner to develop plans with external partners to facilitate growth objectives for both organizations.
Drive and support selected sales and marketing programs as well as field training related to the sales strategy
Ensure team meets required standards for quotes and proposals; monitor and make adjustments to provide partners with high quality, consistent and predictable delivery.
Collaborate with business partners to drive business efficiency in the quote and proposals process, facilitate a feedback/adjustment model, develop and implement strategic initiatives that improve productivity, operational efficiency, quality and consistency in overall rate delivery.
Demonstrate alignment of shared objectives and partnership/ advocacy for field offices by setting a pace and appropriate tone of urgency as well as a desire to win.
Effectively supports and aligns their team to the appropriate field partner, office, region based on needs and to ensure cohesive, strong, and successful partnerships.
Effectively manages the team toward executing on the defined Sales Support model ensuring consistency in the manner EBRs receive home office support.
Achieve a high level of personal credibility with Sales and Underwriting teams Market Development and Brokers.
Four-year degree, with preference to 3-5 years of increasing responsibility of management experience in a high production/high transaction operation.
Strong knowledge of the insurance business, Unum's product offerings, corresponding workflow processes, risk concepts and service model offerings.
Strong understanding of risk management principles and demonstrated ability to leverage risk assessment to make effective decisions.
Ability to cultivate and maintain an effective network of business partnerships to leverage optimal outcomes.
Ability to fluidly operate and guide teams in a fast-paced environment with multiple priorities.
Proven ability to think strategically and act tactically.
Demonstrated ability to have command and control over operational metrics/indicators/trends, and the ability to take action to deliver key business objectives.
Seasoned leadership skills with a proven ability to develop strong team engagement.
Strong interpersonal, collaboration, persuasion, communication and negotiation skills - both written and verbal.
Understanding of the external market.
Position may require travel as needed.
Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best - both inside and outside the office.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
Unum is a company of people serving people. As one of the world's leading employee benefits providers and a Fortune 500 company, Unum's financial protection benefits help protect more than 36 million working people and their families from the financial impact of illness or injury. Unum's three distinct, but similarly focused US businesses – Unum US, Colonial Life, and Starmount Life – are each a market leader in making disability, life, accident, critical illness, dental, and vision insurance accessible in the workplace.
Headquartered in Chattanooga, Tennessee, Unum also has significant US operations in Portland, Maine and over 35 field offices nationwide. Colonial Life is headquartered in Columbia, South Carolina with over 40 field offices nationwide. Starmount Life is based in Baton Rouge, Louisiana, and is the dental and vision center of excellence for Unum in the US.