Demonstrates, through behavior, AdventHealth Orlando’s service standards.
Works with clinical and operational staff to develop and maintain performance measurement processes (database development, benchmarking, KPI development, systems documentation, and reporting/dashboard deployment).
Interacts frequently with leadership and quality personnel (including ancillary, safety, acute care, and integrated health services) to facilitate discussions of existing data products while assessing unmet analytic needs and potential enhancements.
Analyzes and interprets data to identify areas for improvement and provide meaningful data-driven insights and recommendations to leadership.
Develops key performance indicators (clinical outcomes, cost, length of stay, patient satisfaction, etc.) through gathering requirements, defining specifications and establishing goals or benchmarks.
Manages complex datasets by identifying, aggregating, cleaning and validating data from multiple sources in preparation for reporting use.
Uses analytical techniques to design, develop, and maintain reports, scorecards, and dashboards that provide insight to the organization.
Conducts financial and/or operational analyses and interprets results to support business stakeholders in making strategic decisions.
Collaborates with other analytics staff to develop and improve analytic products.
Supports system-wide quality improvement efforts through collaboration with multi-disciplinary audiences, from executives to front line staff.
Develops subject matter expertise around business/clinical operations and their relation to performance measurements.
Conducts regular data mining/extraction from database and tables.
What You Will Need:
Associate degree with four (4) or more years of relevant experience, preferably in a related field such as: business, health care, engineering, information systems, or mathematics discipline, or
Bachelor's degree with two (2) or more years of relevant experience, preferably in a related field such as: business, health care, engineering, information systems, or mathematics discipline, or
Master's degree with one (1) year of relevant experience, preferably in a related field such as: business, health care, engineering, information systems, or mathematics discipline
KNOWLEDGE AND SKILLS REQUIRED:
Mastery of desktop applications, including MS Office (Word, PowerPoint, Excel)
Strong written and verbal communication skills, with the ability to tailor messages to a variety of audiences throughout the organization
Ability to effectively summarize data, present insights and facilitate discussion of results
Initiative to work independently (self-direction) and ability to collaborate with multi-disciplinary teams for maximum efficiency and effectiveness
Attention to detail that ensures follow-through on all assigned projects
Experience with data mining/extraction tools
Strong organizational skills, with the ability to manage efforts across multiple projects and re-establish priorities as necessary to effectively respond to time sensitive issues and meet deadlines
Familiar with data visualization and statistical analysis tools (preferably Power BI, Qlik Products, Tableau, Minitab, R, Stata, or SAS)
The Business Analyst (II) serves as a liaison between clinical and operational service lines supporting a variety of quality and performance measurement initiatives throughout the organization through participation in development and maintenance of reports, scorecards and dashboard tools. These initiatives include but are not limited to tracking clinical quality outcomes, monitoring and improving patient safety efforts, and benchmarking internal performance against external peers. The Business Analyst (II) analyzes qualitative and quantitative clinical, financial and administrative data from multiple sources, and synthesizes results into meaningful reports and presentations on a regular basis. The Business Analyst (II) develops and maintains a robust, working knowledge of the business area that they support. The Business Analyst (II) is the subject matter expert of the key drivers and measures of success for this business area and demonstrates thorough understanding of the short-term and long-term direction of the service line. The Business Analyst (II) is expected to actively demonstrate outstanding customer service and maintain relationships that are equally respectful to all.
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.