The Business Analyst works as a liaison between IT and the business area to capture and document processes, business requirements and translate those into software requirements to ensure operational efficacy and excellence within the organization. In addition this position involves testing applications against the business requirements and in many cases managing the project through its life cycle and bringing it to a successful conclusion.
Full-time opportunity with great benefits and option to work remotely.
Open for contract to hire opportunity.
Position Responsibilities
Capture and document Functional and Technical requirements and review them with the stakeholders
Define Use Cases, Mockups and Workflows to support the requirements
Break functional requirements into Epics, User Stories and Sub-Tasks
Collaborate with Architects, Tech leads, UX designers and Developers to ensure design and deliveries would cater to the requirements
Review and approve test cases, collaborate with QA
Sanity testing of product releases
Create functional artifacts such as Product Manuals, Release notes, Scope Documents, Use cases, Process flow diagrams and Statistical reports
Demonstrate ASG products to clients and address takeaways if any
Collaborate with Support team to ensure timely delivery of fixes, adhering to SLAs
Handle client communications and support PMO/Sales teams to maintain a healthy engagement
Supports Scrum Master and fill in when necessary
Education & Essential Skills
Bachelor’s degree in similar field preferred;
Minimum of five year with Business Analysis experience;
Insurance Industry and Agile Certification preferred.
Strong verbal and written communication skills;
Strong analytical and problem solving skills with detail-oriented accuracy;
Strong initiative and ability to work in a dynamic and global workplace environment;
Good understanding of both the technical and business facing sides of Business Analysis;
Ability to effectively communicate and interact with senior-level management and clients at a senior level;
Ability to work tight deadlines, manage priorities and take responsibility for delivering to time and quality requirements;
Ability to contribute in Architecture/Design reviews and gauge impact on Product Features;
Excellent presentation skills and competence in business process and case management tools, e.g. MS Visio;
Fluent with Microsoft Office Tools especially Word and Excel.
Experience
Strong Insurance industry experience (P&C preferred);
Experience with project management;
Experience with report designing;
Experience in business process modelling, business analysis and preferably software development;
Experience using JIRA;
Experience with leading UAT and interacting with global clients;
Experience in Functional and Product artifacts (User Stories, BRD, FRS, Wireframes, Release Notes, User Manual);
Based in New York, ACORD (Association for Cooperative Operations Research and Development) is a global, nonprofit insurance association whose mission is to facilitate the development and use of standards for the insurance, reinsurance and related financial services industries. With offices in London as well, ACORD accomplishes its mission by remaining an objective, independent advocate for sharing information among diverse platforms. ACORD Standards and services improve efficiency and expand market reach. Affiliated with ACORD are hundreds of insurance and reinsurance companies, and thousands of agents and brokers, related financial services organizations, software providers, and industry organizations worldwide.
