Job Title:  Lead Business Systems Analyst

Job Location(s):  United States: North Carolina: Cary, South Carolina: Greenville

Role Value Proposition: 

MetLife is the leading provider of Group Benefits. The Disability Evolution Delivery organization is a diverse team of technologists, all working towards the common goal of ensuring the customer is at the center of everything we do. We are looking for a business systems analyst who relishes the development of complex products and is excited by the opportunity to solve complex problems impacting majority of the US workforce.

In this position you'll have the opportunity implement multi-cloud solutions (AWS, Azure, and On-prem) spanning multiple applications and integration technologies. You'll work on products that service our Disability and Absence customers - these customers span the Fortune 50 and are some of most well recognized brands in the world. 

Success will require good analytical, problem solving, and communication skills; an ability to grasp and understand technology is a must. Beyond good qualifications and an understanding of technology, you will need to see the bigger picture, evaluate multiple options, inform, educate, and mentor other stakeholders and partners. 

This role provides you an opportunity solve complex problems in the Disability and Absence product space and in the process build leadership and consulting expertise.

Key Responsibilities:

• Actively participate in all phases of the SDLC including support triage
• Review Business BRD's, User Stories, and other requirements documentation to ensure completeness and accuracy,
• Elicit requirements from business stakeholders and assist business teams in documenting requirements in various forms: BRD's, User stories, Use cases.
• Creating functional requirements in form of FRD's, User stories, or Use cases
• Help breakdown Epics, into user stories
• Planning, leading, and facilitating requirements workshops.
• Mentor and provide oversight to team members and vendor BSA's
• Document and propagate industry best practices

Essential Business Experience and Technical Qualifications:

Required:

• 7+ years developing solutions for systems of record
• Experience creating data mapping artifacts for Informatica or API's
• Experience with Informatica or other ETL tools
• Working knowledge or JIRA, Azure DevOps, or similar tools
• Experience creating BRD's, FRD's, Use Cases, User Stories
• Experience working with developers developing a distributed system encompassing User interface, business logic, Webservices, integrations and databases

Preferred:

• Strong Excel background
• Intermediate SQL familiarity
• Experience with backlog grooming and helping teams estimate user stories
• Experience providing oversight to vendor BSA's of all levels
• Development of and enterprise application or platform from the ground up
• Functional and technical knowledge of claims processing systems and integrations
• Experience in the Group benefits industry
• Experience creating UI/UX mocks
• Experience with both waterfall and agile methodologies; Agile experience highly desirable
• Excellent verbal and written communication skills with attention to details, demonstrated professionalism and time/task management abilities. 
• Ability to establish strong relationships and mentor on/offshore development teams

Business Category

Global Technology & Operations

Number of Openings

1

At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers.

MetLife:

MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.

We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine's 2021 list of the "World's Most Admired Companies." 

MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.

We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.

MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

Requisition #: 123865