Position offers opportunities for advancement, raises and annual bonus.
Please provide a cover letter including availability and salary requirements. During training, full time reporting to our office in Park Ridge will be required. Afterwards, this position will be eligible for telecommuting 2-3 days weekly.
Telecommuting is allowed.
Answers calls and provides customer service to the Call Centers for the association members. Communicates with members about new and existing policies, turnaround times, premium indications, coverage questions, product selections, premium financing, premium due, refunds, etc. Takes claim/incident information from an Insured and reports to the insurance company according to guidelines and provides required supporting documentation. Follows up on the assignment of a claims adjustor and provide claim adjustor contact information to the Insured. Provides necessary forms to Insureds requesting a change to their policy.
Prioritizes and issues all paper policies according to department guidelines, including but not limited to creating policy check list, confirming Named Insureds, policy effective dates, limits of liability, endorsements, premium financing or premium collecting/refunding. Works closely with Finance Company preparing and submitting finance agreements. Works closely with (Senior) Underwriter to manage/support assigned book of business. Possess an understanding of the complete underwriting process and can provide support to other Account Managers if needed. Processes policy changes and sends resulting endorsements to the Insured Collects/refunds premiums accordingly.
Other duties as assigned
Excellent communication skills, both written and verbal, to clearly and concisely communicate to all levels of an association. Strong attention to detail. Strong work ethic. Strong analytical skills. Intermediate experience with MS Office. Knowledge and understanding of applicable insurance concepts and procedures. Knowledge and understanding of why and how underwriting and policy issuance decisions are made.
Founded in 1931, the American Association of Nurse Anesthesiology (AANA) is the professional association representing over 59,000 Certified Registered Nurse Anesthetists (CRNAs) and student registered nurse anesthetists nationwide. The AANA promulgates education and practice standards and guidelines and affords consultation to both private and governmental entities regarding nurse anesthetists and their practice. The AANA Foundation supports the profession by awarding education and research grants to students, faculty, and practicing CRNAs. More than 90 percent of the nation's nurse anesthetists are members of the AANA.
The AANA developed and implemented a certification program in 1945 and instituted a recertification program in 1978. It established a mechanism for accreditation of nurse anesthesia educational programs in 1952, which has been recognized by the U.S. Department of Education since 1955. In 1975, the AANA was a leader among professional organizations in the United States by forming autonomous multidisciplinary councils with public representation for performing the profession's certification, accreditation, and public interest functions. Today, the CRNA credential is well recognized as an indicator of quality and competence.