Crum & Forster (C&F) , with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies.
With more than $3.1 billion in written premium as of 2020, C&F enjoys a financial strength rating of A (Excellent) by A.M. Best.
C&F is proud of its superior customer service platform and its claims and risk engineering services are recognized as among the best in the industry.
Our most valuable asset is our people 3000+ employees, and growing, in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning workplace and wellness awards.
C&F is part of Fairfax Financial Holdings, a global organization with $19.8 billion in revenue.
For more information about Crum & Forster, please visit our website: www.cfins.com .
About Travel Insured International (TII):
TII, a Crum & Forster Company, is a leader in the travel protection industry. At TII, we hire the best of the best to join our winning Team in supporting our business needs. The Business Analyst role within the Project Management and Analytics Team is ideal for innovative, enthusiastic, and collaborative individuals who go above and beyond to provide knowledgeable and responsive support to TII's business needs. Begin your rewarding career with the leading travel insurance provider in the industry! Remote or hybrid work arrangements available. C&F TII lives its values, commits to giving back through charitable contributions, and is passionate about diversity, equality, and inclusion (DEI). Apply today! Travel Insured. Delivering on products to ensure our travelers remain protected, confident, satisfied.
Act as liaison between the assigned business unit(s) and Technology (i.e., Salesforce, Website, Telecommunication, etc.) to identify, document, and analyze requirements from a business perspective to ensure the proper translation of business requirements to IT/ process solutions. Uses data analytics to assess processes and deliver data-driven recommendations and reports to stakeholders.
What you will do:
Prepare requirements, specifications, business processes, and recommendations for assigned business unit(s)
Generate innovative solutions by approaching problems with curiosity and open mindedness, using existing information to its fullest potential
Actively participate in requirements gathering and project meetings with the Product Owner/ Proxy to identify project features and document user stories / acceptance criteria for development
Serve as primary point of contact between IT and assigned business unit(s)
Identify and document system deficiencies and recommends solutions
Assist in enforcement of project deadlines and schedules
Develop internal meeting objectives and agendas
Assist in the development of training materials for assigned business unit(s) and others and conducts training as it relates to system changes and enhancements
Participate in all Scrum rituals with the development team including daily standup meetings, sprint planning sessions where the team identifies story points and commits to work items, sprint reviews and retrospectives
Oversee user acceptance testing activities
What you will bring to C&F:
Clearly articulated ideas and thoughts, verbally and written
Active listening skills and appropriate contribution to discussions, meetings
Strong prioritization skills for establishing responsible deadlines and personal work plans
Effective time management and ability to manage multiple tasks effectively
Solid analytical and problem-solving skills
Understanding of client expectations and recognition of when issues/events may affect delivery
Demonstrated ability to cooperate with a variety of people and achieve results
Accurate preparation of written user stories, acceptance criteria, and correspondence that is coherent, grammatically correct, effective, professional, and appropriate for the needs of the audience
Adherence to defined project standards, understanding of the necessity, and consistent application of same
Proactively seeks opportunities to broaden and deepen knowledge base and proficiencies
Understanding of basic Internet client-based technology
Proficieny in Microsoft Office suite
College degree or equivalent work experience
Experience working in an agile environment is a plus
What C&F will bring to you
Competitive compensation package
Generous 401K employer match
Employee Stock Purchase plan with employer matching
Generous Paid Time Off
Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole familys wellness, including your physical, mental and financial wellbeing
A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
A dynamic, ambitious, fun and exciting work environment
We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community
At C&F you will BELONG
We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodation, please let us know.