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Member Services Specialist
Position Summary The Member Services Specialist establishes a rapport with the members in order to resolve issues and improve and maintain consumer confidence in ACORD products and services.  They processes orders received via mail, e-mail or phone, collects and processes payments for various products and services, answers customers’ inquiries in a timely and professional manner, or directs them to the proper staff.  This is a hybrid work opportunity. Position Responsibilities Explain ACORD products and services to members and potential members and can articulate the value of membership and participation with ACORD; Understand products and services offered by ACORD;  Maintain customer da


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