Details
Posted: 09-Apr-22
Location: Remote Worker,
Salary: Open
Job Posting End Date: May 13
For more than 75 years, Colonial Life & Accident Insurance Company has had one mission: to help America's workers preserve and protect the vitally important things they work so hard to build.
Headquartered in Columbia, South Carolina, we offer a wide range of financial protection options, helping more than 3.7 million people in over 86,000 companies. In addition to our personal benefits counseling expertise, we're a pioneer of payroll deduction and innovator of enrollment technology. Our end-to-end capabilities and commitment to going above and beyond enable us to provide unmatched customer service. With more than 10,000 sales representatives and more than 1,000 home office professionals, we're here to help during life's most challenging times.
General Summary:
General Summary
The Provider Data Analyst analyzes, researches, coordinates, and generates reports on
provider and network data to support sales requests. This role will interact across multiple
organizations such as Provider Relations, Sales and Underwriting to turn data into insights
to support current and potential new client needs.
Principal Duties and Responsibilities
- Generates and analyzes provider data reports to identify and recommend enhancements to various areas (Provider Relations, Sales, Underwriting, etc.) that will result in improved client satisfaction
- Performs provider data analysis and reporting, including consulting on positioning the network, in response to sales requests
- Primary responsible person for network reporting, including Geo Access and Network Disruption reports, providing reliable turnaround times, and coordinating with underwriting and sales to explain and position the story based on the report for a potential sale
- Serves as a technical data expert and liaison between the provider database organization, and other functional areas to support network data requests and ensure uniform and consistent data and data flow.
- Will collaborate across internal departments to ensure that reports and analysis are meeting internal and external client needs.
- Ensures the quality and accuracy of all reports and continually improve the depth and breadth of data capabilities through continued data development and analysis
- Present data analysis findings to key stakeholders which will be varying levels of cross-functional leaders including business leaders and Vice Presidents.
- Perform provider data support, data/file analysis, network analysis, surveys, reporting (including creating and publishing), and other ad hoc data requests.
- Uses GeoNetworks and other software tools
- May be responsible for leading or assisting with enhancements and testing
- Perform other duties as assigned
Job Specifications
- Bachelor's degree in a related field
- 3+ years of data file/reporting experience, and experience using analytics and/or relational databases; or any combination of education and experience, which would provide an equivalent background
- Experience using software such as GeoNetworks preferred
- Strong attention to detail and analytical ability (report analysis)
- Experience in an operations unit and/or in the insurance industry is a plus
- Ability to prioritize, organize and summarize data
- Demonstrated problem solving skills
- Excellent oral and written communication skills
Headquartered in Columbia, South Carolina, we offer a wide range of financial protection options, helping more than 3.7 million people in over 86,000 companies. In addition to our personal benefits counseling expertise, we're a pioneer of payroll deduction and innovator of enrollment technology. Our end-to-end capabilities and commitment to going above and beyond enable us to provide unmatched customer service. With more than 10,000 sales representatives and more than 1,000 home office professionals, we're here to help during life's most challenging times.
Colonial Life is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
Company:
Unum
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