Event Records Analyst, Office of Advancement Georgetown University

Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.

Requirements

Event Records Analyst, Office of Advancement - Georgetown University

Job Overview

Event data resulting from the many dozens of events the Office of Advancement executes each year allows GU to better target strategic communications with constituents and measure levels of engagement around the University community. To ensure data are as accurate and complete as possible, the Event Records Analyst plays an essential role in the Office of Advancement (OA). Working in a team with other Records Analysts and Managers, this person will help to ensure data integrity and accuracy are maintained for a database of more than 200,000 living alumni and over 600,000 constituent records total. This position offers a significant opportunity for professional growth and the development of new skills as Georgetown University continues the development of a new enterprise Salesforce database platform. The Analyst will assist in the testing and implementation of new features in the Salesforce system.

The Event Records Analyst manages and is responsible for the data integrity of all event-related data in the GU Office of Advancement database. Event data is used throughout the Office of Advancement, with a significant impact in the areas of Class Programs and Reunion Campaigns (CPRC), planning and executing Signature Events, and measuring alumni engagement with the University. The Event Records Analyst uses coding tools to read event data from a variety of sources, including but not limited to Cvent, the Online Alumni Community and user-submitted events. S/he manipulates data using tools such as Access and Excel. The analyst is responsible for data integrity of event data in all event-related systems, including Cvent. Meeting a high standard of accuracy, he or she performs data entry of confidential information drawn from a wide variety of sources on the GU Office of Advancement Salesforce database of alumni, parents, donors, and friends of the University. S/he trains users on the event component of the GU Office of Advancement database, GU360, and trains and supervises students assisting with manual coding.

Work Interactions

Has frequent contact with Advancement Special Events staff regarding events and some contact with other University staff and outside constituents who are requesting that updated information be entered in the GU Office of Advancement database. Works with UIS GU360 team to test and implement automated import of Cvent data where possible and helps optimize use of Cvent platform across the University.

Qualifications

• Bachelor's degree
• 4+ years of professional experience in data management - preferably in higher education or non-profit setting
• Excited by data and the challenge of helping a large organization become more data driven
• Highly organized and detail-oriented, independent and motivated by achieving milestones
• Proficient use of advanced formulas or macros in Microsoft Excel
• Is comfortable with Microsoft Access, SQL, or a similar tool and running reports from it or similar experience that would indicate a propensity for learning the database reporting tool
• Familiar with Salesforce and Cvent platforms
• Sensitive and experienced in customer service
• Ability to work with internal and external partners in positive and collaborative interactions

Work Mode: Hybrid (2 days on campus, 3 days telework). Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position's mode of work designation. Complete details about Georgetown University's mode of work designations for staff and AAP positions can be found on the Department of Human Resources Mode of Work Designation.

Current Georgetown Employees:

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Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.

COVID-19 Vaccination Requirements:

The Georgetown University community is committed to our public health approach and the important role that vaccines play in contributing to the safety of our University and our broader communities. Georgetown University requires students, faculty, staff and visitors to be fully vaccinated against COVID-19 and to have received a COVID-19 vaccine booster shot when eligible, or to have an approved medical or religious exemption. This requirement applies to all faculty and staff, including teleworking employees. Complete details and updates can be found in the Coronavirus (COVID-19) Resource Center.


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