Crum & Forster (C&F) , with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies.

Approaching $4 billion in written premium as of 2021, C&F enjoys a financial strength rating of A (Excellent) by A.M. Best.

C&F is proud of its superior customer service platform and its claims and risk engineering services are recognized as among the best in the industry.

Our most valuable asset is our people 2500+ employees, and growing, in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning workplace and wellness awards.

C&F is part of Fairfax Financial Holdings, a global organization with $23.8 billion in revenue as of 2021.

For more information about Crum & Forster, please visit our website: www.cfins.com .

Product Analyst - Digital (Morristown, NJ or Remote)

We are looking for a technically savvy individual with a product mindset to help us continue to grow and launch new technology products and services. Technology Product Analyst is a hands-on role where you will have to analyze high level business requirements and translate them into technical specifications for our engineering team. In this role, you will work closely with business unit product managers, technical team, architects, user experience, and cross -functional counterparts to develop detailed requirements that enable high quality products to be built.

What you will do:

• Collaborate with Business on product roadmap, discovery and scoping of features, user designs; document product requirements, business rules/logic, define acceptance criteria; Resolve product questions and drive requirement clarity.
• Work with the business team and key stakeholders to define scope updating existing products.
• Work with business product managers to understand the high-level business requirements
• Responsible for delivering the product against business requirements.
• Be hands-on with describing business rules as technical artifacts using internal tools
• Be the pseudo product owner for the scrum teams driving project execution
• Highly execution focused by working in conjunction with various counterparts
• Be the primary liaison between other business units, BU product managers, engineering and other applicable groups to ensure flawless integration of new and existing feature sets
• Work with the product design team to understand product feasibility and features and analyze and clarify product requirements
• Work with the quality assurance team to ensure that the delivered system is properly tested and meets the product requirements.
• Closely work with technical team to align their development with business needs.
• Ensure the user experience, responsiveness, and functionalities of applications.
• Participate as a team member in planning the individual product features and their development lifecycles.
• Research and identify best practices both from a business & product perspective

What you will bring to C&F:

• 1+ years of work experience and/or equivelent in combined internship/co-op and scholastic projects.
• Bachelors degree or an advanced degree (e.g., Masters, MBA, preferred
• Demonstrated quantitative and qualitative reasoning skills through prior projects
• Demonstrated expertise in MS Office products (Word, Excel, PowerPoint, Visio and MS Project)
• Prior experience as a business analyst or system analyst is a huge plus
• Must have excellent written and verbal communication skills to articulate business opportunities and customer problems
• Experience in core product management disciplines including but not limited to scope, schedule, budget, quality, along with risk and critical path management.

Preferred Qualifications:

• Proven track record of building software solutions in the cloud and a basic understanding of cloud computing best practices and a consideration for scale, efficiency, and performance.
• Demonstrated ability to understand and discuss technical concepts, manage tradeoffs, and evaluate opportunistic new ideas with internal and external partners.
• High attention to detail including precise and effective customer communications and proven ability to manage multiple, competing priorities simultaneously.
• Experience in implementing Insurance solutions.
• Experience using Atlassian tool sets: Jira, Confluence.
• Experience with Test Driven Development methodology.

#LI-MS

#-REMOTE

• Competitive compensation package
• Generous 401K employer match
• Employee Stock Purchase plan with employer matching
• Generous Paid Time Off
• Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole familys wellness, including your physical, mental and financial wellbeing
• A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
• A dynamic, ambitious, fun and exciting work environment
• We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community

At C&F you will BELONG

We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodation, please let us know.