Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare !
The Supply Chain Associate Systems Analyst is responsible for providing introductory level support related to the SCM software applications, the corresponding data and utilized hardware. The support includes, but is not limited to, acting as backup for Material Management Data Specialist, providing first level support to the Supply Chain caregivers with application and hardware related questions, staff training and participating as a team member on Supply Chain project initiatives.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Serves to support caregivers by maintaining SCM application data including back up for the Materials Management Data Specialist. Data includes but is not limited to Item Master, Suppliers, Spend Categories, EDI and other code reference files.
Provides basic or first level support of SCM software applications, data, user access and permissions, testing, integrations and reporting.
Maintains reference data, configures business processes and other tasks related to SCM and corresponding software and databases.
Participates as team member with corresponding systems analysis and application support responsibilities for SCM related projects.
Participates as a team member in the preparation, testing and implementation of SCM related systems, system enhancements and system upgrades.
Participates in preparing user requirements and other technical specifications for SCM related work, systems functions and processes.
Tracks, researches and tests potential fixes, enhancements or solutions to existing SCM related issues.
Handles the SCM related hardware including but not limited to dealing with the vendors on hardware repairs, supporting internal caregivers with hardware such as printers, computers, tablets and handhelds.
Provides regular status updates on open issues, requests and projects.
Collaborates with other departments like IT, SST and Service Line Managers to implement fixes, enhancements, integrations, solutions and projects in support of SCM operations and priorities.
Assists in documenting fixes, enhancements and solutions. Documentation to include initial problem, detail of fixes, enhancements, processes and/or solutions which include any system configuration, testing, access permissions, reporting, analysis and ongoing support responsibilities
Actively seeks out system and process improvements to increase performance and productivity and reduce expenses.
Assists in development of training documents, preparation, training and communication related to training of basic data, software functionality, system tasks, business processes and reporting.
Maintains effective and service-oriented relationships with departmental and organizational level caregivers.
Performs assigned work safely, adhering to established departmental safety rules and practices and reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.
EDUCATION AND EXPERIENCE REQUIREMENTS:
Bachelor's degree or equivalent preferred
1-2 years of experience within Supply Chain area required; hospital or healthcare SCM experience preferred
1-2 years of support of SCM applications, data and/or reporting preferred
An equivalent combination of education and experience may be substituted
KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS:
Knowledge of Supply Chain operations
Skill in use of keyboard, computer, peripherals (printers, scanners, mobile devices) and other equipment used in Supply Chain operations
Ability to perform basic troubleshooting of issues with computer software and hardware
Ability to analyze routine problems and present available options for resolving in manner that technical and non-technical staff can understand
Effective organization skills and attention to detail
Effective oral and written communication skills
Effective presentation skills desired
Ability to partner with SCM team members in implementing overall strategy initiatives and post implementation support
Full Medical, Dental, Vision, Life Insurance, etc.
Two retirement planning offerings, including 403(b) with company contributions
Generous paid time off with annual roll-over and opportunities to cash out
12 week paid parental leave
Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!
EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.
ChristianaCare Health System is headquartered in Wilmington, Delaware and is one of the country's largest health care providers, ranking 21st in the nation for hospital admissions. Christiana Care is proudly a Nurse Magnet recognized institution. Christiana Care Health System is also one of the largest health care providers in the mid-Atlantic region, serving all of Delaware and portions of seven counties bordering the state in Pennsylvania, Maryland and New Jersey. A not-for-profit, non-sectarian health system, Christiana Care includes two hospitals with more than 1,100 patient beds, and is a major teaching hospital with two campuses. Christiana Care is continually recognized for excellence on a regional and national level. Our role in the community is expressed in the Christiana Care Way: "We serve our neighbors as respectful, expert, caring partners in their health. We do this by creating innovative, effective, affordable systems of care that our neighbors value."Christiana Care is a great place to work because we value diversity and recognize it to be a core part of our success. Because of the diversity of our employees, affiliated health professionals and volunteers, we are ...positioned to meet the unique needs of our patients and community. We acknowledge and celebrate the uniqueness and talent of each employee. Because of our talented workforce we are able to provide a quality healthcare experience to our patients and community. We strive to create an inclusive environment in which individual diversity can be leveraged and thrive. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.