Fleet Analyst

University of California Riverside

Job Number: 26397408
Full/Part Time: Full Time
Schedule: 7:30AM - 4:30PM
Salary: $48,400 - $89,400

Position Information
UC Riverside's Transportation and Parking Services is recruiting for a full-time Fleet Analyst. The Fleet Analyst promotes customer-oriented services, responds to customer and vendor inquiries related to rentals, vehicle maintenance, billing, services, incidents or concerns in a timely manner, and follows up to ensure satisfactory resolution. The Fleet Analyst oversees billing for Fleet Services; vehicle long/short term rentals, insurance costs, fuel charges, vehicle repairs and maintenance, and other applicable services; collaborates with several campus departments on vehicle accident/incident reports and driver safety programs to ensure compliance with applicable campus and UC policies, and governmental regulations; performs audits and reconciliation of various Fleet Services systems to ensure accuracy and compliance; makes adjustments or corrections as necessary; provides other operational and administrative support to Fleet Services as needed. More information on Fleet Services can be found here: https://transportation.ucr.edu/fleet.

**As a condition of employment, you will be required to comply with the University of California SARS-CoV-2 (COVID-19) Vaccination Program Policy. All Covered Individuals under the policy must provide proof of Full Vaccination or, if applicable, submit a request for Exception (based on Medical Exemption, Disability, and/or Religious Objection) or Deferral (based on pregnancy) no later than the applicable deadline. For new University of California employees, the applicable deadline is eight weeks after their first date of employment. **

Education
Education Requirements
Degree
Requirement Bachelor's degree in related area and/or equivalent experience/training. Required Advanced degree in related area. Preferred

Licenses
License
Requirement Valid CA Driver License. Required


Experience

Experience
Requirement 2 - 4 years of related experience. Required Experience working in a customer service-oriented environment, meeting and exceeding client expectations and sustained satisfaction. Required Experience in fleet/automotive services or billing. Preferred Experience working in a similar role in an institution of higher education, or Fleet Services environment. Preferred


Minimum Requirements
Special Condition Requirement Hired candidate must successfully pass a background check through the DOJ and FBI. Required Travel may include: occasional local travel for university related business, professional development, conferences and meetings. Required Must possess or obtain a Valid CA Driver License in accordance with the California Department of Motor Vehicles. Required Travel Required Public Driving Record Required Overtime Required


Preferred Qualifications
Active listening, interpersonal communication and problem-solving skills to effectively resolve questions, concerns, issues or problems and ensure cooperative and productive working relationships.
Working organizational skills to work on multiple projects with competing deadlines, to establish goals and work load priorities, and to meet project deadlines within budget and time constraints.
Ability to safely operate vehicles, including vans, sedans, SUVs, compact cars, light trucks, electric carts, and other campus vehicles.
Skills to work independently and as part of a team.
Skill and ability to provide and model exceptional customer service standards. Ability to monitor departmental performance standards, service guarantees, and service initiatives to ensure customer satisfaction.
Ability to reconcile receipts, conduct audits, track inventory, order materials and issue billing or reimbursements.
Skills to work under pressure of deadlines in a stressful environment.
Written communication skills to prepare a variety of correspondence, reports, policies and procedures, and training documents.
Ability to create and maintain various manual and electronic records, logs, filing and record-keeping systems; ensuring accuracy at all times.
Ability to independently gather required information through the use of query tools or databases to extract data from internal/external systems and the ability to organize, analyze, validate and prepare reports, provide statistics, and identify trends.
Working knowledge of MS Office Suite of programs.


Additional Information
Knowledge of the changing regulations and legislation of the following organizations: Department of Transportation (DOT), Department of Motor Vehicles (DMV), Department of Labor (DOL), California Vehicle Code (CVC), Federal Highway Administration (FHWA), Federal Motor Carrier Safety Administration (FMCSA), National Highway Transportation Safety Administration (NHTSA), and Occupational Safety and Health Administration (OSHA).

Working knowledge of practices and procedures relating to facility maintenance.

Knowledge of basic accounting methods and principles.

Working knowledge of practices and procedures of safety and emergency preparedness.

Knowledge of UC/UCR system-wide and Fleet Services policies and procedures.

Working knowledge and/or experience with Phoenix or Voyager fueling systems.



To apply, please visit: https://irecruitportal.ucr.edu/irecruit/!Controller?action=jobs_webui.show_page&page=jobs_detail&requisition_id=26397408&profile_id=&module=jobs







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