As the Change Analyst, you will work closely with Organizational Change Management Leads, project resources, and business representatives to analyze and understand the impacts of change following established methodologies and processes. in this role, you will support the development of change communication and engagement strategies that enables the realization of operational vision and business objectives and assist with the creation, implementation and analysis of readiness measurement activities.
You will also be accountable for building and maintaining a thorough inventory of change impacts through detailed analysis of project deliverables, interactions with impacted stakeholders, business leaders and Subject Matter Experts (SMEs). As the Change Analyst, you will support the creation and production of project surveys, temperature checks, assessments and analysis of results.
Gather and collect relevant documentation inputs for Change Impact Assessment (CIA) sessions and change impact templates such as current state process flows, end to end process documentation and future state ‘to be’ processes and documentation.
Input information and documentation into CIA templates and conduct preliminary analysis. Identify gaps and prepare questions for CIA session participants.
Prepare CIA on-boarding presentation for stakeholder and end-user audiences.
Schedule, log meeting minutes and participate in CIA sessions and/or interviews with impacted stakeholders and SMEs.
Analyze CIA outcomes, evaluate results and prepare findings in a logical and easy-to-understand manner for OCM and other stakeholder groups.
Support the leads to identify the individuals in the Change Network, determine their education needs and then prepare, develop and conduct Change Network education.
Prepare, implement and support the Change Network; ensure the Change Network understands its role during the change process; and monitor its effectiveness and make adjustments as necessary.
Develop and deliver measurement activities on an ongoing basis to reflect the engagement curve required for go-live success.
Contribute to the definition of the change measurement approach and criteria and develop/configure the change measurement instruments, change measurement results reports and change measurement action plans.
Work collaboratively with OCM and Operational Readiness team resources to identify and align deliverables and milestones to ensure readiness of impacted stakeholder groups.
Undergraduate Degree in Business Administration or related field
Prosci or similar change management certification is an asset
Certified SAFe 5 practitioner is an asset
PMP, CBAP, Lean or other related certification is an asset
Three years related experience conducting analysis, synthesizing information, and preparing outcomes for various audiences.
Experience supporting projects and/or business initiatives applying formal change management techniques is an asset
Knowledge of Agile methodologies and project management is an asset
Proficient knowledge in change management principles, methodologies, and toolsets
Strong analytical skills and a demonstrated ability to understand and assess stakeholder groups.
Ability to interact and communicate clearly and effectively with stakeholders at all levels of the corporation
Ability to work collaboratively, build relationships, succeed in a team and work independently
Proficient in Microsoft Office, with advance skills in Excel
Valid driver’s license, access to a personal vehicle and must be willing and able to travel locally
Manitoba Public Insurance is a Crown corporation that delivers insurance, registration and licensing services to Manitoba drivers. We’re available through claim and service centres in 12 communities across the province, and services are also available at more than 300 Autopac agents across Manitoba.