Sr. Clinical Informatics Analyst-Population Health
ChristianaCare Health System
Location: Wilmington, Delaware
Internal Number: JR62006
ChristianaCare, with Hospitals in Wilmington and Newark, DE, as well as Elkton, MD, is one of the largest health care providers in the Mid-Atlantic Region. Named one of "America's Best Hospitals" by U.S. News & World Report, we have an excess of 1,100 beds between our hospitals and are committed to providing the best patient care in the region. We are proud to that Christiana Hospital, Wilmington Hospital, our Ambulatory Services, and HomeHealth have all received ANCC Magnet Recognition(r).
ChristianaCare is currently seeking a full-time Sr. Clinical Informatics Analyst for the Population Health Informatics Department. This is a flexible hybrid position with a remote/office work schedule. This role serves as the clinical representative and advocate in the design, implementation, and adoption of technologies supporting success in population health, including, but not limited to, care management software, clinical quality registries and dashboards, digital patient engagement solutions, and remote patient monitoring. This individual will work closely with clinical and operational leaders in CareVio, Community Health, Medical Group, and Medicaid/Medicaid ACO. This individual will partner with multi-disciplinary teams and Information Technology department to drive workflow optimization and transformation of care delivery.
Principal Duties and Responsibilities:
Evaluate global need, value, and impact, and appropriate solution set to meet the customer need. Route project-specific requests to appropriate individual or team.
Develop and provide efficient roll out and evaluation strategies in support of new projects/solutions.
Provide consultation in projects at implementation planning, execution, and evaluation phases.
Acts as a change agent and reinforces adoption strategies. Communicate regularly with end-user groups and key stakeholders.
Works with clinical leaders and end-user groups to craft effective workflows that support population health goals.
Conducts workflow observations to understand pre-implementation challenges and post-implementation adoption; supports documentation of current and future state workflow.
Identifies, collects, and reports baseline and post implementation metrics and data through observations, report requests and audits for assigned projects.
Identifies barriers to project success or end-user adoption and communicates effectively to application and project leaders to overcome barriers.
Recognizes 'work arounds' and other non-approved or inefficient practices, and acts as a change agent in the development and promotion of process redesign to improve system functionality and efficiency.
Applies clinical knowledge, systems and analysis skills, knowledge of current and future computer applications, and project planning and implementation skills to achieve defined objectives of sustained technology solutions and processes.
Maintain alignment of organizational focus, understand, and contribute to solutions (technology or process) for emerging issues; identify integration points across efforts.
Educates/mentors less experienced clinical informatics analysts.
Scope, Purpose, and Frequency of Contacts:
The Sr. Clinical Informatics Analyst may have frequent contact with clinicians from various practices, managers and clinical team members across the medical group, CareVio, Community Health, Clinical Informatics, Educators, Home Health, Information Technology staff, Pharmacy, Lab, Radiology and other ancillary departments.
Education and Experience Requirements:
BS or masters-level degree in a licensed clinical discipline such as nursing, pharmacy, physical therapy, respiratory therapy or other applicable field; Master's degree in clinical discipline or relevant technology field preferred.
Five (5) years of experience in health care required with 3 years health care information systems preferred with emphasis on business and clinical analysis, IT implementation and/or process improvement.
Care management or community health experience is highly desired in this position and could be substituted for health care information systems experience.
Professional informatics certification required or must be in progress in the first year on the job.
Knowledge, Skill, and Ability Requirements:
Solid grasp of healthcare strategy, operations, technology and regulatory requirements.
Experience with automated workflow redesign and process improvement associated with electronic medical record and/or patient care systems required.
Ability to communicate effectively and influence at all organizational levels.
Demonstrable ability to work independently and to consistently exercise good judgment and initiative in a wide range of circumstances.
Proven success in the mentoring, coaching and instructing of others.
Proven success in facilitating and leading teams and projects.
Ability to travel to any area of the organization, both local and remote as needed-must provide own transportation.
Ability to read, comprehend and prepare moderately sophisticated written materials such as software documentation.
Ability to communicate, verbally and in writing, information management concepts and methods to non-technical users.
Analytical skills with ability to perform quantitative analysis of data.
Experience with Microsoft Office required.
Collaborative and team focused environment
Full Medical, Dental, Vision, Life Insurance, etc.
Generous paid time off
EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.
ChristianaCare Health System is headquartered in Wilmington, Delaware and is one of the country's largest health care providers, ranking 21st in the nation for hospital admissions. Christiana Care is proudly a Nurse Magnet recognized institution. Christiana Care Health System is also one of the largest health care providers in the mid-Atlantic region, serving all of Delaware and portions of seven counties bordering the state in Pennsylvania, Maryland and New Jersey. A not-for-profit, non-sectarian health system, Christiana Care includes two hospitals with more than 1,100 patient beds, and is a major teaching hospital with two campuses. Christiana Care is continually recognized for excellence on a regional and national level. Our role in the community is expressed in the Christiana Care Way: "We serve our neighbors as respectful, expert, caring partners in their health. We do this by creating innovative, effective, affordable systems of care that our neighbors value."Christiana Care is a great place to work because we value diversity and recognize it to be a core part of our success. Because of the diversity of our employees, affiliated health professionals and volunteers, we are ...positioned to meet the unique needs of our patients and community. We acknowledge and celebrate the uniqueness and talent of each employee. Because of our talented workforce we are able to provide a quality healthcare experience to our patients and community. We strive to create an inclusive environment in which individual diversity can be leveraged and thrive. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.