Northern Virginia Community College (NOVA) is the second largest community college in the United States and the largest public educational institution in Virginia. NOVA has more than 71,000 students and 2,600 faculty and staff members. As one of the most internationally diverse colleges in the United States, with a student body consisting of individuals from more than 180 countries, NOVA is committed to creating a diverse, inclusive, and equitable Virginia by fostering excellence in higher education. As an Achieving the Dream âœLeader College,â NOVA is committed to the principles of access, opportunity, student success, and excellence by meeting the educational and training needs of the region and its people with excellent and affordable courses and programs, offered by an inspired and committed diverse faculty and support staff.With six unique locations throughout our region, each conveniently located within 40 miles of Washington D.C, we have Northern Virginia covered. NOVAâ™s Alexandria Campus is located seven miles from the nationâ™s capital, just across the Potomac River from Washington DC; the Annandale Campus, with its urban feel and suburban appeal, is ranked as the most diverse in Virginia and boasts a thriving Koreatown; the Loudoun Campus is located in a comfortable suburb steeped in colonial history; the Manassas Campus is located next to Manassas Battlefield Park, site of the first major battle of the Civil War; the Woodbridge Campus is home to municipal parks, state parks, and national wildlife refuges; and the Medical Education Campus, located in Springfield, is a uniquely specialized campus that stands apart from what most community colleges can offer, with the area boasting an abundance of hiking and biking trails, and parks with nature and wildlife areas.NOVA offers an opportunity to make a difference with outstanding career opportunities and competitive total rewards benefits, including a comprehensive health and dental insurance program, generous paid leave, deferred compensation plans, paid parental leave, state employee discounts, and a solid and secure retirement system. NOVA embraces opportunities to create a college community that is a welcoming and inclusive place to learn and work. We do this by fostering a sense of belonging and ensuring equity while maintaining an open, civil, and safe environment for our students, faculty, staff, and guests. In so doing, NOVA fulfills its mission to offer world-class teaching and learning to the Commonwealth of Virginia.The security of our students, faculty, and staff is very important at NOVA. Please take a moment to review NOVAâ™s Annual Security Reports.General Description:To maintain a working knowledge of all areas of financial aid and a willingness and ability to continue learning and growingTo know federal and state regulations pertinent to financial aid and to work within the boundaries of federal, state, VCCS and NOVA institutional and financial aid policies and proceduresTo contribute to a positive office/institutional environment by utilizing soft skills and strengths to solve problems and complete tasksTo learn and grow in knowledge and appreciation of other cultures from working side by side with a diverse staff and student bodyTo effectively focus on problem-solving and task completion in an environment of collegiality. To analyze student financial aid applications in order to render eligibility determinations, which are consistent with institutional, state, federal requirement, to make awards, to verify eligibility for disbursement of funds and, to review and process Part-time tuition Assistance Grant, Commonwealth Grant, assistant with awarding other manual state and federal funds.Duties and Tasks:To assist all Northern Virginia Community College students who have applied for financial aid, or who wish to, by providing information that will guide each student through the aid processâ”by in-person consultations on any given campus, as needed, or through electronic means. To assist in the detection of financial aid fraud. To assist in file review and the awarding/adjusting of financial aid. To coordinate any and assistance with appropriate policies and regulations. To analyze student financial aid applications in order to render eligibility determinations, which are consistent with institutional, state, federal and private requirements, to make awards, to verify eligibility for disbursement of funds and to review and process Part-time tuition Assistance Grant, Commonwealth Grant, assistant with awarding other manual state and federal funds.
Required KSAs:Strong regulatory and application knowledge of financial aid programs, policies and procedures. Strong customer service skills and abilities.Familiarity with computer applications related to financial aid as well as student information systems.Knowledge of office procedures, various office equipment, and excellent written and oral communication and organization skills.Ability to work well with students, staff and other offices for successful resolution to difficult problems.Ability to work independently in identifying and addressing studentsâ™ financial aid needs as they relate to financial aid application and college processes.Knowledge and ability to follow rules, regulations and understand standards established by the college, VCCS, state and federal financial aid programs.Ability to work under pressure and meet deadlines and to manage multiple tasks and demands.The ability to investigate records and recognize anomalies, both on the financial aid and academic sides.Accurate assessment of the circumstances.Ability and desire to maintain confidentiality when the situation requires it.Ability to establish goals and priorities and make decisions based on program and institutional policies.Ability to interpret and explain academic and administrative policies and procedures.Familiarity with PC software, particularly Microsoft Office, OpenNet, Scholarnet and PeopleSoft Student Information SystemFamiliarity with web-based software and systems, particularly NLSDS, COD, FSA Schools Portal, FAA Access online .Demonstrated ability to communicate effectively, both orally and in writingFlexibility and willingness to learn new systemsStrong customer service orientationMinimum Qualifications:Associateâ™s degree (or higher); OR an equivalent combination of training and experience in financial aid.Experience using Microsoft Suite applications.Ability to work evenings and weekends particularly during peak registration times.
Virginia's Community College's educate 240,000 credit students annually and over 170,000 non-credit students at 23 Community Colleges with over 40 campus locations throughout the Commonwealth. Our mission is to provide comprehensive higher education and workforce training programs and services of superior quality. These programs are financially and geographically accessible to meet the individual, business, and community needs of the Commonwealth.