22-214 Financial Aid Analyst (Data Analyst 2) - Financial Aid Department
West Chester University of Pennsylvania
Location: West Chester, Pennsylvania
Higher Education Institution
Join a vibrant campus community whose excellence is reflected in its diversity and student success. West Chester University of Pennsylvania’s Financial Aid Office invites applicants for the position of Financial Aid Analyst (Data Analyst 2).
West Chester University, a member of the Pennsylvania State System of Higher Education, is a public, comprehensive institution committed to offering high-quality undergraduate education, selected post-baccalaureate and graduate programs, and a variety of educational and cultural resources for its students, alumni, and citizens of southeastern Pennsylvania. We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.
WCU proudly offers a positive and purposeful work environment; comprehensive employee benefits including health, vision, and dental insurance along with many wellness programs; a commitment to work-life balance including generous paid vacation, paid sick time, military leave and paid time off for most major holidays; and a University mission to support employee personal and professional growth including a tuition waiver for self and family members, training and development, and advancement opportunities.
The Financial Aid Office supports the recruitment, retention, and student success efforts of the University’s diverse undergraduate and graduate student population by helping students and their influencers seek, obtain, and make the best use of all financial resources.
Working under the direction from the Assistant Director of Financial Aid, the Financial Aid Analyst certifies Federal PLUS, Graduate PLUS, and Private Loans and communicates directly with lenders and the Department of Education to resolve issues with loan certifications. This position also assists in assigning federal borrowers with exit counseling for those students who withdraw, complete the program, or drop below part-time status and assists with posting scholarships and support repackaging efforts as needed.
The ideal candidate will demonstrate excellent customer service skills; the ability to manage multiple priorities in a fast-paced office environment ; the ability to communicate effectively across a diverse population; and experience working in a financial aid office and using student information systems (Peoplesoft, Ellucian).
Certify Federal PLUS, Graduate PLUS and Private Loans using proscribed procedures
Assist with the Elm automation loan processing
Assist with posting Exit Counseling for federal student borrowers
Obtain and maintain functional understanding of the Student Information System, ELM, COD, and NSLDS
Assist with posting scholarships
Package and repackage student files as needed
Obtain and maintain an understanding of financial aid policies, procedures, eligibility requirements and policies concerning the provision of financial aid to students
Other duties as assigned
One year as a Data Analyst 1; or
Three years of progressively responsible experience in the review, analysis, and control of computer processed data. Appropriate post high school education may be substituted for experience on a year for year basis or
Any equivalent combination of experience and training.
Demonstrated proficiency in Microsoft Office including Outlook, Word, and Excel.
Experience working in a financial aid office.
Ability to set priorities, manage time effectively, handle multiple responsibilities simultaneously, and demonstrated ability to work with a diverse student population in a fast-paced environment
Proficiency in MS Office Suite.
Demonstrated experience working in student information systems, such as PeopleSoft
Application allows for cover letter and resume (Both required for consideration). Applicants must successfully complete the interview process to be considered as a finalist.
Developing and sustaining a diverse faculty and staff advances WCU’s educational mission and strategic Plan for Excellence. West Chester University is an Affirmative Action/Equal Opportunity Employer. Women, minorities, veterans, and persons with disabilities are encouraged to apply.
All offers of employment are subject to and contingent upon satisfactory completion of all pre-employment background checks.
West Chester University (WCU) of Pennsylvania is among the top regional comprehensive public universities in the nation, serving more than 17,500 students at the undergraduate and graduate levels with a national reputation for excellence, value, and student success. Founded in 1871 as an institute for teacher preparation, West Chester offers more than 118 undergraduate and 103 graduate programs in more than 50 fields of study. In addition to the main campus in West Chester, the University offers programs through its graduate center, the Philadelphia campus, and online. Five colleges and two schools comprise the University: Colleges of Arts and Humanities, Business and Public Management, Education and Social Work, Health Sciences, and the Sciences and Mathematics, as well as the School of Music, and the School of Interdisciplinary and Graduate Studies. Located in Chester County (25 miles from downtown Philadelphia) the area combines the best of enjoyable daily living with easy access to the full spectrum of country and city attractions. We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.