Microsoft Systems Administrator/ Project Manager, Advanced Client Support University Information Services - Georgetown University

Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.

Requirements

Microsoft Systems Administrator/ Project Manager, Advanced Client Support - University Information Services - Georgetown University

Job Overview

The Microsoft Systems Administrator/ Project Manager functions as a System Admin and Project Manager for Microsoft. They perform ongoing maintenance and improvements to include periodic security reviews, provisioning and deprovisioning of licenses and services, and audits to ensure license compliance.

Responsibilities include but are not limited to:

• Lead desktop and field helpdesk efforts
• Make sure workstations and applications work well in the field and home office
• Maintain and configure our computers, servers, and virtual environment
• Manage Azure/Active Directory and other accounts
• Manage hardware devices including firewalls and phone systems
• Manage vendors and purchasing
• Install and upgrade software. Ensure computers are up to date
• Troubleshoot problems. Prioritize, assess impact, and resolve
• Manage backup operations and implement appropriate processes for data protection, disaster recovery and failover
• Be a go-to technical resource for the University
• Create documentation and conduct training for end users

Work Interactions

The Microsoft Systems Administrator/ Project Manager is an independent contributor who may lead teams and reports to a manager within the customer service division of University Information Services. They work directly with individuals on many levels - faculty and students in academic areas, management and executives in administrative groups; responsible for finding the right stakeholders, key decision makers, and subject matter experts for their projects. They have no direct reports.

Qualifications:

• Bachelor's degree or equivalent in CS, IT, or sysadmin field
• 5+ years of experience building servers, and virtual environments
• At least 2 years of hands-on experience administering enterprise-level Hybrid Azure/Active Directory Multi-Domain environment Windows Server 2003 through 2019; and experience with creating and troubleshooting Group Policies in said environment
• Experience with Microsoft products: Server 2016/2019, Win 10, and Office 365
• Data Management
• Knowledge of Microsoft Azure environment
• Experience with Active Directory Federated Services (ADFS) and Lightweight Directory Access Protocol (LDAP)
• Experience with MCSE or MCSA (2012 or 2016)
• Experience with Terminal Services

Preferred qualifications

• Experience coding (PHP / MySQL / JavaScript / HTML / CSS)
• Working knowledge of server hardware and TCP/IP network protocols, SCCM, Windows Registry and DevOps practices
• Experience in programming and scripting languages - PowerShell, Bash, Python, Perl)

Work Mode: Hybrid (2 days on campus, 3 days telework). Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position's mode of work designation. Complete details about Georgetown University's mode of work designations for staff and AAP positions can be found on the Department of Human Resources Mode of Work Designation.

Current Georgetown Employees:

If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.

Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.

COVID-19 Vaccination Requirements:

The Georgetown University community is committed to our public health approach and the important role that vaccines play in contributing to the safety of our University and our broader communities. Georgetown University requires students, faculty, staff and visitors to be fully vaccinated against COVID-19 and to have received a COVID-19 vaccine booster shot when eligible, or to have an approved medical or religious exemption. This requirement applies to all faculty and staff, including teleworking employees. Complete details and updates can be found in the Coronavirus (COVID-19) Resource Center.


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