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ACORD Corporation

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ACORD Solutions Group

REMOTE WORK, New Jersey

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PC Support Analyst
Overview:AMLI Residential has an excellent job opening for a PC Support Analyst (MIS Analyst). The person in this role will analyze, troubleshoot, and resolve or escalate hardware and software issues for all AMLI personnel. The PC Support Analyst will be the initial point of contact for all company applications, PC, and technical issues. Hybrid position, flexibility to Work from Home. Duties Include: Effectively solve IT support incidents promptly and follow up on unresolved incidents daily until completed. Utilize working knowledge of all AMLI's systems and software to advise and assist end-users Assist with the testing and evaluating of new software and systems; pro


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