At University Information Technology Services (UITS) we provide the technology, tools, and services you need to succeed. UITS supports IU's vision for excellence in research, teaching, outreach, and lifelong learning. We ensure a workplace that encourages growth, flexibility, and creativity, as well as a culture that champions inclusion, diversity, and overall employee well-being through programs supported university wide. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.
Indiana University offers a wide array of benefits including:
Multiple plan options for medical insurance
Health Savings Account with generous IU contribution
GlobalNOC's Software and Systems engineering group provides a full suite of tools and services related to network measurement, monitoring, visualization, provisioning, and IT service management for some of the most advanced research and education networks in the world. Established in 1998, The GlobalNOC at Indiana University provides services to over 20 networks across the country that operate at local, metro, national, and international scale.
We are looking for motivated people to join our team and make a difference. Why work here?
Work in the always evolving and growing field of advanced high speed computer networking, frequently taking on new challenges and opportunities.
GlobalNOC is committed to a culture of positive work / life balance and progress over perfection. Work with a group of people passionate about their field, but who aren't defined solely by it.
Make a difference. Our teams collaboratively provide full stack design, development, and management of applications that directly support thousands of servers and network devices at the campus, regional, country, and world scale.
Bring your skills and learn new ones. With our full stack development there is always a place to jump in and learn something new, whether it's new development of applications, automating changes on the network, building out visualizations to help end users understand their data, and countless more opportunities.
Configures, tests, troubleshoots, upgrades/modifies, and maintains file, print, application, web, database servers and related technologies, including hardware/software configuration and installation, operating system installation and support, security and configuration, backup strategies, business continuity strategies, and institutes best practices on modernizing systems in relation to changing technologies.
Establishes metrics and monitors systems configuration(s) to ensure data integrity and optimum system performance metrics are obtained.
Implements system architectural plans, design modifications, and ensures compliance with federal and university policies and standards.
Provides experienced analysis and evaluates new capabilities and emerging technologies; implements new systems and improves existing ones all the while making sure established protocols and procedures are followed.
Applies comprehensive knowledge to bug reporting and isolation, test case authoring and refinement, automation scripts, and works closely with other teams (engineering, cross functional and cross campus) to resolve problems.
Documents systems administration practices and processes (testing, upgrades/modifications, issue/problem resolution).
Bachelor's degree (preferably in computer science or a related field)
2 years of systems administration or related experience
Experience with 1 scripting language
Combinations of related education and experience may be considered
Proficient communication skills
Maintains a high degree of professionalism
Demonstrated time management and priority setting skills
Demonstrates a high commitment to quality
Possesses flexibility to work in a fast paced, dynamic environment
Seeks to acquire knowledge in area of specialty
Highly thorough and dependable
Demonstrates a high level of accuracy, even under pressure
Thorough knowledge of virtualized computer systems, storage systems, backup systems, network systems, network protocol and software interfaces
Ability to quickly troubleshoot and resolve moderately complex problems
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
New employees will be provided with information regarding Indiana University's COVID-19 vaccine policy, which includes the opportunity to request an exemption. To learn more, view our COVID-19 vaccine information page.
Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator.See Indiana University's Notice of Non-Discrimination here which includes contact information.
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at email@example.com or by visiting IUPD.
About Indiana University Purdue University Indianapolis (IUPUI)
IUPUI, a partnership between Indiana and Purdue universities, is Indiana’s urban research and academic health sciences campus.
IUPUI’s mission is to advance the state of Indiana and the intellectual growth of its citizens to the highest levels nationally and internationally through research and creative activity, teaching and learning, and civic engagement.
By offering a distinctive range of bachelor’s, master’s, professional, and Ph.D. degrees, IUPUI promotes the educational, cultural, and economic development of central Indiana and beyond through innovative collaborations, external partnerships, and a strong commitment to diversity.