Applications Analyst I - University of Saint Joseph
University of Saint Joseph
Location: West Hartford, Connecticut
Internal Number: 151284
Location: West Hartford, CT Category: Staff Posted On: Tue Aug 2 2022 Job Description:
This is a fully on-site position. The Applications Analyst serves as a technical team member with respect to the ongoing maintenance and support of the University Student Information System, and other enterprise systems. The position builds, maintains and supports new and existing applications and interfaces to support various offices on campus by integrating systems and processes. The individual in this position also develops custom programming, reports, scripting and metric solutions per end user requirements. This individual meets with end users to analyze problems, develop solutions and configure applications to the appropriate specifications.
Responsibilities (Include but are not limited to)
Serve as a technical team member with respect to ongoing maintenance, upgrade and support of University Student Information System
Ability to translate business needs into IT processes
Meet with end users to determine business needs and requirements for process automation/integration
Create, modify and/or deactivate enterprise application user access accounts
Design, code, test and deploy new technology solutions for various offices as needed
Develop and follow best practices with respect to system configuration, data standards, integrity, and reporting
Develop reports and metric solutions as needed for various departments
Refine data, maintain existing technology solutions and code change requests
Analyze the performance of existing technology solutions and take action to correct inefficiencies/troubleshoot system related issues
Document all requirement gathering, requests for information and daily activities
Maintain proper programming documentation
Keep abreast of emerging technologies and programming languages, adapt to changing technology and seek ways to utilize emerging technology solutions
Develop a detailed knowledge of various departmental processes to facilitate applications support, requirement gathering and the software development lifecycle
Assist various users throughout the University as a technical support resource, responding to work order tickets as assigned
Education & Experience
Bachelor's or Associate's degree preferred; experience considered in lieu of degree
1-3 years programming/analyst experience.
Experience with relational databases, SQL Server, TSQL, and SSIS
Experience in a higher education environment preferred
Experience with academic ERPs/CRMs (e.g. Jenzabar, Slate, financial aid software (e.g. PowerFAIDs), reporting software (e.g. Infomaker, SSRS, PowerBI), Batch Programming, API Integrations, and developing within the Office365 suite (PowerApps/PowerAutomate), a plus
Strong problem solving, quantitative, and analytical ability
Ability to handle multiple projects in a fast paced environment while keeping a customer service attitude
Understanding of current technology and development trends around web, mobile, desktop and/or cloud computing
Strong organizational skills and attention to detail
Able to function independently while operating effectively within a team environment
Excellent oral and written skills and ability to communicate comfortably with students, colleagues, and external constituents
Flexible and able to multi-task
Exhibits a high level of professionalism, leadership, creative problem solving, diplomacy, negotiation and sales skills, and the ability to manage complex projects with minimal supervision
Professional, courteous demeanor and appearance; ability to work professionally with students, faculty, staff and administration and represent the University professionally to the public
Cultural competency to work with diverse student and/or employee population
Commitment to the mission of the University of Saint Joseph
Physical ability to perform the essential functions of the position, with or without reasonable accommodation.
This is a fully on-site position.
The anticipated hiring range for this position is $62,500-$69,500. The final offer will be based on the successful candidate's qualification and experience.
The University of Saint Joseph believes it must play an active role in creating a community of employees that is diverse, inclusive and equitable. Our work benefits greatly from the contributions of people of color, people from different socioeconomic backgrounds, women, LGBTQ+ people, and individuals with disabilities. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.
The University of Saint Joseph, founded by the Sisters of Mercy in the Catholic tradition, provides a rigorous liberal arts and professional education for a diverse student population in an inclusive environment that encourages strong ethical values, personal integrity, and a sense of responsibility to the needs of society.At University of Saint Joseph, our mission statement profoundly resonates with our faculty and staff and serves as the foundation upon which our employment policy is built.We seek to attract, develop and retain individuals who are committed to our mission. We are committed to providing an environment where diverse talents, perspectives, experiences and contributions are recognized, and one that promotes the "growth of the whole person" with resources that enable employees to meet professional and personal life needs.