PRIMARY PURPOSE: To support the Client Services discipline within the assigned office or region.
BENEFITS Competitive salary
Flexible work schedule
Referral Incentive Program
Opportunity to work from home
Internal career progression and development
Benefits eligibility and 401(k) with company match day 1
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Runs claims management system/data warehouse queries, reports, and documents.
Assists with the assembly of contracts, renewal documents, and Client Service Instructions.
Completes corporate structure modifications.
Assists with the development of Stewardship reports.
Provides ancillary support based on client or departmental needs.
Participates in client meetings.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
Performs other duties as assigned.
Supports the organization's quality program(s).
Education & Licensing
Bachelor's degree from an accredited college or university with major in Risk Management, Business Administration or Finance preferred.
Two (2) years of related experience or equivalent combination of education and experience required to include one (1) year of risk management.
Skills & Knowledge
Basic knowledge of insurance, claims or business management
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Excellent negotiation skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve.
From our modest beginnings as a regional claims administrator founded in 1969, Sedgwick has grown into a leading global provider of technology-enabled risk, benefits and integrated business solutions with 30,000+ colleagues, located across 80 countries.
Through innovative product development, organic business development and strategic acquisitions, Sedgwick’s offerings continue to evolve beyond claims processing to meet the current and future needs of our clients.
Our approach to delivering quality service in areas such as workers’ compensation, liability, property, disability and absence management goes far beyond just managing claims—we aim to simplify the process and reduce complexity, making it easy and effective for everyone involved.