Systems Administrator & Support Specialist (Systems Administrator)
Indiana University Purdue University Indianapolis (IUPUI)
Location: Bloomington, Indiana,
Internal Number: 303015
As a department of the College of Arts and Sciences, Sociology is a comprehensive department at the forefront of sociological research and teaching in all of sociology's major subfields. We pride ourselves on the world-class, hands-on intellectual support and guidance that we provide our students, not only across the substantive fields that constitute sociology, but also across the discipline's full methodological spectrum. For many decades IU Sociology has been ranked among the top graduate programs in the nation, according to the National Research Council and U.S. News & World Report.
Our faculty is recognized for both research excellence and a commitment to teaching. We remain the only department to receive the American Sociological Association's Distinguished Contributions to Teaching Award. Our department values a strong spirit of community and collegiality--we see these qualities as central to our intellectual vitality and academic excellence.
More information about the Department of Sociology at Indiana University can be found here.
The College values diversity, equity, and inclusion as a core strength and essential element in the success of its educational mission. For full diversity statement, click here.
More information about the College of Arts and Sciences at Indiana University may be found here.
This position is responsible for the administration of workstation management systems, IT security associated with these systems, and workstation support for the Department of Sociology, the Department of Political Science, the Social Science Research Commons, the Schuessler Institute for Social Research and the Indiana Consortium for Mental Health Services Research, as well as any and all units, temporary or permanent, housed in the institute's facility.
Responsible for all phases of workstation imaging/building, joining to AD domain, administration and support. Studies current IT trends, consults with users, evaluates IT needs and problems, tests and determines feasibility of solutions, and advises on purchasing decisions.
Consults with the IT Manager in making recommendations for long-term strategic decisions regarding IT infrastructure.
Works independently and makes decisions in matters of significance to the Department of Sociology.
Manages security and support for university-approved cloud storage platform accounts. Works in conjunction with the System Administrator on server administration, security, support, and maintenance. Monitors security logs. Reviews and remedies malware and security incidents.
Administers network security permissions on files, folders and shared network resources and generates new data shares as requested. Consult with IT staff, faculty and researchers to develop and continually evolve an effective preventative strategy to minimize the risk of IT security vulnerabilities.
Serves as liaison with UITS for centralized systems and network problem resolution, policy compliance issues, and user account activities. Works with various organizations within UITS (NOC, LSPS, STC, ITSO, ITPO, ETC.) to research, respond and solve end-user support issues.
Maintains expertise and solid knowledge of rapidly-changing technologies and policies. Implements policy changes related to the department's infrastructure and resources.
Configures, tests, troubleshoots, upgrades/modifies, and maintains file, print, application, web, database servers and related technologies, including hardware/software configuration and installation, operating system installation and support, security and configuration, backup strategies, business continuity strategies, and institutes best practices on modernizing systems in relation to changing technologies.
Establishes metrics and monitors systems configuration(s) to ensure data integrity and optimum system performance metrics are obtained.
Implements system architectural plans, design modifications, and ensures compliance with federal and university policies and standards.
Provides experienced analysis and evaluates new capabilities and emerging technologies; implements new systems and improves existing ones all the while making sure established protocols and procedures are followed.
Applies comprehensive knowledge to bug reporting and isolation, test case authoring and refinement, automation scripts, and works closely with other teams (engineering, cross functional and cross campus) to resolve problems.
Documents systems administration practices and processes (testing, upgrades/modifications, issue/problem resolution).
Bachelor's degree (preferably in computer science or related field)
2 years of systems administration or related experience
2 years of experience with centralized workstation management systems, server administration and security, as well as general IT support and 5 years total experience overall
Combinations of related education and experience may be considered
Proficient communication skills
Maintains a high degree of professionalism
Demonstrates time management and priority setting skills
Demonstrates a high commitment to quality
Possesses flexibility to work in a fast paced, dynamic environment
Seeks to acquire knowledge in area of specialty
Highly thorough and dependable
Demonstrates a high level of accuracy, even under pressure
Thorough knowledge of virtualized computer systems, storage systems, backup systems, network systems, network protocol and software interfaces
Ability to quickly troubleshoot and resolve moderately complex problems
Experience with scripting language
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
$51,000 - $53,000 annually
Indiana University offers a wide array of benefits including:
Multiple plan options for medical insurance
Health Savings Account with generous IU contribution
Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
New employees will be provided with information regarding Indiana University's COVID-19 vaccine policy, which includes the opportunity to request an exemption. To learn more, view our COVID-19 vaccine information page.
Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator.See Indiana University's Notice of Non-Discrimination here which includes contact information.
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at email@example.com or by visiting IUPD.
About Indiana University Purdue University Indianapolis (IUPUI)
IUPUI, a partnership between Indiana and Purdue universities, is Indiana’s urban research and academic health sciences campus.IUPUI’s mission is to advance the state of Indiana and the intellectual growth of its citizens to the highest levels nationally and internationally through research and creative activity, teaching and learning, and civic engagement.By offering a distinctive range of bachelor’s, master’s, professional, and Ph.D. degrees, IUPUI promotes the educational, cultural, and economic development of central Indiana and beyond through innovative collaborations, external partnerships, and a strong commitment to diversity.